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News, Information and Updates on Hardware and IT Tools to help improve your Medical practice
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Healthcare Snapchat Marketing: Will It Work for You?

Healthcare Snapchat Marketing: Will It Work for You? | IT Support and Hardware for Clinics | Scoop.it

In the past few years, healthcare organizations have finally embraced social media as an important part of their marketing strategies.

 

But while many doctors, hospitals, and organizations use platforms like Facebook, Instagram, and Twitter to advertise and to keep in touch, Snapchat is a new frontier for most of us.

 

Is Snapchat the right fit for your medical organization? Should you incorporate the app as part of your daily marketing strategies? And what are your options for paid advertisements? You might be surprised at the possibilities.

Who’s using Snapchat?

Few healthcare marketers are currently active in Snapchat. There’s a good reason for this. For many years, teenagers were the primary users of the social media platform, which allows users to upload pictures and short videos that are designed to disappear after they’re viewed.

 

But now, these early adopters of Snapchat are today’s healthcare consumers. Some important stats to know:

  • 78% of 18-24 year-olds use Snapchat
  • 54% of 25-29 year-olds use Facebook
  • 63% of Snapchat users check it each and every day

(source: Pew Research Center)

Clearly, this demographic won’t fit every type of healthcare organization. But these demographics are visiting urgent care centers, searching for long-term primary care physicians, looking up gynecologists and other specialists, and learning that preventive health is worth it. Many are even caring for children or older generations in the family.

How can you use Snapchat to attract patients?

There are many practices and hospitals that post to Facebook daily or weekly in order to stay relevant and market their own content. But this particular strategy may not get you very far on Snapchat.

 

There are doctors who are active on Snapchat and maintain a steady stream of followers. However, these doctors have put a lot of work into maintaining their brands—people like TV’s Dr. Sandra Lee (@drpimplepopper).

 

One of Snapchat’s most beloved doctors is Dr. Michael Salzhauer (@therealdrmiami), a plastic surgeon who posts both fun and graphic Snapchat stories. (Snapchat does not censor content as other platforms do.) While patients sign consent forms, Dr. Salzhauer’s “snaps” have started a debate about the ethics of posting live surgeries for all to see.

 

Some doctors have found innovative ways to gain views and followers. One British surgeon used Snapchat Spectacles (sunglasses embedded with a small camera) to stream a live surgery as a teaching tool. Of course, this particular strategy was targeted at the medical community and is not optimal for gaining patients.

 

So what strategies can help you use Snapchat as a tool to help patients find your hospital or practice? For the most part, you’ll want to investigate Snapchat’s paid advertising options.

A look at Snap Ads (Snapchat Advertising)

Depending on your target demographic, Snap Ads can be ideal for some marketing goals.

 

There are few restrictions on ad content (at least within the US), aside from restrictions on marketing diet products and weight loss services. And the best part? It’s a lot of fun to create ads your audience will love.

 

Your ad can take on a few formats:

 

Snap Ads

Snap ads show up as users view stories from people they follow. Vertical videos showcase your brand and your services, encouraging your audience to get a flu shot, schedule a checkup, or get tested for STDs—and providing a quick link to your website.

 

Filters

Sponsored geofilters let people in or near your office (or near a target location like a college campus or event) take a selfie and add your custom filter over it.

 

An example filter might be a silly frame of teeth with a reminder to floss and see the dentist. The possibilities are limitless!

 

AR Lenses

Finally, AR lenses are the most advanced option. Custom-designed augmented reality features use selfies to make it appear the Snapchat user has transformed into a doctor, for example. In this case, the surgical mask and/or stethoscope would follow the user whenever she turns her head.

 

Of course, Snapchat advertising won’t be a great fit for every medical specialty or marketing goal. However, Snapchat is an excellent match for many advertising campaigns targeted at users up to age 34.

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Lifesaving Potential of Automation in Healthcare

Lifesaving Potential of Automation in Healthcare | IT Support and Hardware for Clinics | Scoop.it

What does the automation in the healthcare sector look like? Is it a fad or can it save lives? Let’s explore the different ways it transforms the industry.

 

When talking about the areas in need of software development, healthcare rarely comes up in the discussion. Is it justified or is there room for innovation? if taking the specifics of the field into consideration automation is potentially the most life-saving type of technological solution.

 

That is a bold claim, we realize that, but it doesn’t make it any less true.

The Need for Automation

Healthcare seems like the field that requires and somewhat relies on the individual approach. Automation is often perceived as impersonal and emotionless. In reality, if adopted as a standard, it might just have an opposite effect. It largely depends on what you’re planning on automating.

 

Let’s look at the average daily responsibilities of a nurse. It involves way more than attending to the sick.

 

They respond to phone calls, maintain the patient data, aid in booking appointments, and all that added on top of actually treating people.

 

Most of these processes are easily automatable. By doing so it makes the already extremely stressful job of a nurse mush easier. In turn, the patients get more and higher quality care and the staff burnout becomes less of a factor.

 

This example perfectly illustrates the two main benefits of automation.

 

First is raising the efficiency of employees and second, transforming the repetitive admin work into background processes. Anyone working in the healthcare sector would agree that it involves tons of compliance.

 

While undoubtedly necessary, it often stands in the way of actually helping people. Automation solves that issue.

 

What about the other benefits of automation? Among the less talked about ones is the ecological aspect. Eliminating pen and paper worksheets with everything attached to it also reduces your waste making you more environmentally friendly. Referral management solutions are working on reducing waste by eliminating manual faxes.

 

Emergence and wide adoption of artificial intelligence haven’t passed on healthcare. With other industries raising the bar of the convenience and efficiency of this practice. Just like doctors prescribe drugs to treat the people, AI provides accurate prescriptive analytics to help healthcare organizations work.

Ways to Automate Healthcare

Based on the information from the previous section we’ve established four main challenges the healthcare industry currently faces:

  • Nonoptimal workflow
  • Insufficient data integrity
  • Privacy issues
  • Lacking communication

First, let’s look at how these problems can be solved on a smaller scale. For example, one single medical facility.

 

Smart appointment scheduling is the most obvious operation that can be easily automated. By providing an online booking solution you don’t just make the workflow of your staff easier, you also eliminate the hassle and improve the experience of patients. In the emergency rooms where you cannot waste time on paperwork and formalities, automation allows you to set your priorities where they matter most – treatment of patients.

 

The same goes for every task that involves data entry or search. Electronic health records updated in real-time is another great example. Having all the important data about a patient on one convenient screen is simply efficient. This type of automation streamlines entire processes and eliminates unnecessary manual operations from patient intake forms to the sending of receipts.

 

Managing prescriptions also becomes easier. The days of trying to decipher a doctor’s note are long gone. The digital records log the history and track the usage of controlled substances making the process less difficult for both the doctor and the patient.

 

Speaking of finances, this area is greatly aided by enterprise resource planning (ERP) systems. Organized billing, detailed reports, and data analytics are among the variety of features you can take advantage of. Here you can learn more about this field of enterprise software.

 

One of the things you can expect to become more prevalent in the healthcare sector is artificial intelligence. For example, by recognizing the frequency patterns of the flu cases, the prescriptive analysis may even recommend adjustments in staff deployment.

 

This is done by assessing the high-risk segment of patients and offering a proactive solution.

 

The more data machine learning systems have access to the more accurate information they offer. These insights are always accessible as well.

 

One of the more intriguing applications of automation technology is the NLP bots. NLP stands for natural language processing. Whenever a patient describes their symptoms to a general practitioner it processes and logs the dialogue in real-time. that way the quality of conversation improves while nothing informative is lost to human memory.

 

These records are then used in the decision-making process to offer the patient proper treatment.

 

The compliance offered by the healthcare workflow automation also ensures the safety and privacy of sensitive information. By virtue of it being stored in a data warehouse, only people with proper access can retrieve it.

 

Minimizing human interaction with such data as patient records and payment details is essential to mitigate the risks of it being leaked. This also makes transfers of patients from one facility to another smoother.

 

On the larger scale of healthcare enterprises overall, it is just as useful. Drug discovery, testing, and production all benefit from automation. AI-based design hypothesis and feedback analysis are among the new ways chemical compounds are optimized. It solves the problem of the growing costs for innovation in the healthcare field.

Brief Overview of the Three Main Benefits

No Wasted Time

Time is an extremely valuable resource. As we have mentioned, automating processes such as compliance maintenance, manual data entry, or payment processing allows you to reallocate the time of your personnel. There are always more pressing matters to attend to instead of searching the folders for some record. Online appointment booking saves time for patients as well.

Better Experience for Everyone

This goes hand in hand with the previous point. With a lot of extra tasks being eliminated from the workflow of medical workers the chance of burning out substantially falls. The convenience introduced by software makes going for check-ups, for example, less of a hassle for patients too.

Safety and Transparency

Transparency of the workflow processes decreases the chances of abuse. Centralized and consolidated records are safely stored in a database. Proactive analytics of the general health patterns of the patients allows staff to adjust their processes in case of outbreaks and epidemics. Also, it allows offering individuals at high-risk extra care in a timely manner.

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Healthcare Cybersecurity: Why Healthcare is Vulnerable 

Healthcare Cybersecurity: Why Healthcare is Vulnerable  | IT Support and Hardware for Clinics | Scoop.it

Why Healthcare is Targeted

There are a few reasons why the healthcare industry is a particularly appealing target for cyberattacks.

 

  • Outdated Operating Systems

Healthcare organizations use Microsoft software at a higher rate than other industries. This is the result of the majority of medical devices operating using Microsoft technology.

 

In addition, outdated Microsoft operating systems are still used in abundance, as it can be difficult to update the software on many of the medical devices.

 

However, it isn’t just about the software, many doctors are reluctant to adopt more advanced technology, according to The New Yorker. Employee hesitation is the biggest obstacle to implementing newer more secure technologies.

 

  • Employee Training

Phishing attacks have become more sophisticated making it difficult to recognize a phishing email. Employees should be trained regularly on healthcare cybersecurity however, security training in a healthcare environment often falls to the wayside due to the busy nature of the work.

 

Healthcare workers are generally moving at a fast-pace, checking their emails while on the go. This makes them more likely to click on a malicious link.

  • Valuable Data

The sensitive nature of the data that healthcare organizations hold on their patients makes them an appealing target.

 

Healthcare information is ten times more valuable on the dark web than financial information. Protected health information (PHI) can include anything from treatment information, Social Security numbers, contact information, address, etc.

 

With the vast amount of personal information held by healthcare entities, identity theft is a real possibility. 

Healthcare Cybersecurity: 3 Strategies to Protect Against Phishing Attacks

Organizations working in healthcare must implement cybersecurity practices to safeguard the PHI they are working with. Most healthcare organizations do not have sufficient measures in place. 

 

Healthcare cybersecurity should incorporate the following:

  • Cross-platform Solutions

Implement healthcare cybersecurity across multiple platforms such as email platforms, web browsers, and other software that connects to the network. Continually update infrastructure to ensure that all systems are running the most up-to-date software.

 

If there are any computers or medical devices that cannot be updated to newer software, they should be replaced. Although this can be an expensive undertaking, upgrading devices does not need to be done all at once.

 

  • Take Advantage of Teachable Moments

Using real incidents to highlight threats will resonate better than general training on cybersecurity. When an employee receives a suspicious email, it is important to teach them why the email is suspicious, and what to look for in the future.

 

Phishing emails can be difficult to recognize as hackers disguise themselves as a trusted user.

 

There are a few things to look for, such as checking the email address, looking for grammatical errors, or generic greetings. Seeing a real example of a malicious email will prompt employees to modify their behavior when opening emails.

 

  • Privacy as a Priority

Privacy of patient data is of the utmost importance. Healthcare organizations must implement email security tools that filter out harmful emails. In addition, PHI should only be emailed externally when it is encrypted.

 

Emails sent outside of an organization pass through a third-party server on their way to the intended recipient. Encrypting emails will mitigate the risk of data in transit being compromised.

 

Healthcare organizations, no matter the size, are continually targeted by cyberattacks.

 

The vast amounts of sensitive information compounded by outdated technology make healthcare organizations the perfect target for phishing attacks. As such, healthcare organizations must be vigilant in their efforts to bolster their cybersecurity.

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High-Tech Dental Cameras Can Improve Your Practice

High-Tech Dental Cameras Can Improve Your Practice | IT Support and Hardware for Clinics | Scoop.it

As a dentist, it’s important to make sure that you have the latest dental cameras for your practice, which can improve your patients’ dental health. In fact, many dental cameras that are on the market today can be connected to the internet, which allows you to quickly send the images to dentists at other practices.

 

The images that you capture with these digital cameras can allow you to identify dental health problems more easily than you could otherwise, which could keep your patients’ dental issues from becoming more serious.

 

HOW HAVE DENTAL CAMERAS IMPROVED?

 

Not only can today’s dental cameras send images to the internet, but they have a higher resolution than dental cameras of the past.

 

This allows them to capture much sharper images, which can

make it easier to have an improving dental practice and improve the health of your patients.

 

As more dentists begin to use these cameras, it will become increasingly important to use them at your practice, which will help you keep up with the competition.

 

HOW ARE THE NEW DENTAL CAMERAS USED?

 

The latest dental cameras can be used to take photos of patients’ teeth and gums. Not only can the cameras be used to capture still images, but they can be used to take videos as well.

 

Videos can allow you to save footage of a patient’s entire mouth on one file, which can make it much easier to collaborate with other dentists to improve the health of patients who visit your practice.

 

THE PRICES OF HIGH-TECH DENTAL CAMERAS ARE DROPPING

 

High-tech dental cameras that were once quite expensive are now much more affordable than they were in the past, which is due to increased availability.

 

In fact, there are digital intraoral cameras that your practice could obtain for less than 300 dollars.

 

The sky is the limit when it comes to the dental cameras of the future

 

High-tech dental cameras of the future are likely to become far easier to use, more effective, and more reasonably priced.

 

This is likely to benefit both your practice and the dental health of your patients!

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Leveraging Data Lakes

Leveraging Data Lakes | IT Support and Hardware for Clinics | Scoop.it

What is a Data Lake?

In the early days of modern computation, computers of the 1950s, 60s, and 70s would collect data from physical repositories (cards, keyboard input, and tapes) and deal with it in memory, meaning a virtual environment.

 

In the late 1970s, computers started to cluster data for processing within worksheet alike structures, the grandfather of DataBases.

 

DataBases were to follow and the logic behind it was for data to be input in a logical manner according to previous human classification, so although raw data (in the sense it hadn’t been previously treated) went into the Database tables, the decision of what would fit where and why was based on human criteria.

 

Databases are in fact a limited tool since they require specific contexts, meaning there is a Database for Accounting Data which must be a distinct entity than the Database for Logistics Data (although they may need to connect and have mutual referencing structures).

 

So, most of the Systems and Tools under operation today, still have their own Database structures that interconnect and exchange data towards creating added value information.

 

The Database evolved to larger clusters of alike data, which are the Data Warehouses and, although the process may somehow differ, Data is grouped in the same manner while pertaining to a given common context.

 

With the event of BigData (for Data tends to grow, exponentially), plus nowadays innovation in data handling/ processing tools, we have reached a stage where large flows of several types of Data may be channeled into extremely large data repositories (Data Lakes), in an ad-hoc manner which nevertheless allows correlation to be established under pre-defined “schema” wherefrom to extract meaningful information.

 

The main leverage of Data Lakes pertains the following characteristics:

  • While Data Warehouses store structured already processed Data, Data Lakes also store semi or unstructured as well as completely raw and (apparently) unrelated data. And, no … it’s not a waste of time and space since most times relationships are only found after processing.
  • Data Warehouses architecture implies expensive large data volumes whereas Data Lakes are specifically designed for low-cost
  • Data Warehouses obey by a pre-defined structure in which data is stored (pre-defined data classes and families), while Data Lakes have great flexibility towards dynamic structural configuration. And that is more the manner in which humans apprehend information and think.
  • Data which goes into Data Warehouses is mature (it has a clearly defined context), yet Data Lakes store Data that is still maturing (still finding its place in the overall context).
 
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Looking To Improve Your Practice? Try Using Cloud-Based Software

Looking To Improve Your Practice? Try Using Cloud-Based Software | IT Support and Hardware for Clinics | Scoop.it

To stay ahead of the competition, businesses need to keep up-to-date with the latest technology. Server-based software systems will make life easy for you and your staff.

 

However, these systems are dependent on other hardware and servers; which are based in the office.

 

Furthermore, they need constant upkeep and updating. That is why most industries are adopting cloud-based software. It is time for your dental practice to enjoy the benefits of cloud-based dental software.

 

ABOUT THE SOFTWARE

 

Cloud-based software, popularly referred to as ‘SaaS’, enables its user to access software applications which are on shared computing using the internet.

 

Thus, the business owner has access to their enterprise applications from any location at any time.

 

HOW CLOUD-BASED SOFTWARE WILL IMPROVE YOUR DENTAL PRACTICE

 

• BETTER ACCESSIBILITY

 

Using a server-based software means a dentist will have to be present at the workstation to access any files and data he or she may need.

 

On the other hand, with Cloud-based software, you can have access to any files you need at any time from anywhere. Convenient, right?

 

• BOOSTS CONFIDENTIALITY

 

In any medical practice, confidentiality is paramount. Cloud-based software helps protect records and patients’ information.

 

You no longer have to worry about manually backing up any files. The programs of the software are compliant with the set HIPAA rules. Besides, backups are automatically done at specific intervals in the day.

 

• EASY TO USE

 

The first thing to check before adopting new technology is the ease of use. Server-based software needs a server to operate. Servers take up much space, and their maintenance could be expensive.

 

Cloud-based dental software does not require the use of bulky equipment; hence it doesn’t take up space in your dental practice.

 

• ALLOWS FOR SCALE

 

With reliable and easy to use dental software, you get more free time, which you can use to find ways to grow your practice. Cloud-based software has numerous helpful features which enable you to reactivate past patients, acquire new ones, and retain existing ones. You can then focus on developing a robust marketing plan for your practice.

 

HOW TO EASE TRANSITION

 

Using Cloud-based dental software has more advantages than using server-based software. Its accessibility, flexibility and scalability remain unmatched.

 

Thus, if you are considering making the transition, consider seeking expert advice. They will recommend which equipment you need and how to optimize your investment.

Technical Dr. Inc.'s insight:
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kamil.treboszka's curator insight, January 8, 1:56 PM
Uważam, że warto sprawdzić czy nie warto czasem skorzystać z oprogramowania cloud-based. 
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Smart Devices And 3D Printing Are Revolutionizing Dentistry

Smart Devices And 3D Printing Are Revolutionizing Dentistry | IT Support and Hardware for Clinics | Scoop.it

Smart devices and 3D printing are likely to play an important role in improving dental practice, and they’re likely to become increasingly important in the future.

 

Not only do these technologies play a role when it comes to dental care that’s used in offices, but they’re also beginning to play an important role in at-home dental devices, such as electric toothbrushes.

 

SMART TECHNOLOGY IS REVOLUTIONIZING THE DENTAL FIELD

 

Digitized dental x-rays make it possible to create three-dimensional images of a patient’s teeth, which can improve the overall standard of dental care that’s offered at many dental practices.

 

Not only can digital dental x-rays provide an exceptional view of the patient’s teeth, but they can also allow dentists to examine the bone that’s underneath the teeth.

 

Furthermore, smart x-ray machines can quickly upload data to devices that allow dentists to create exceptionally precise caps, crowns, and other dental devices, including various forms of orthodontia.

 

3D PRINTING IS BEING USED TO MAKE TOOLS IN DENTISTRY

 

These devices are able to quickly turn a digital rendition of a crown or cap into a physical product, which can make these products much more affordable for patients.

 

In addition, 3D printers are being utilized to create dentures and orthodontic devices, which enables these products to be precisely fitted for a patient’s mouth. Not only that, but 3D printers make it possible for dental devices to be created more quickly.

 

3D PRINTERS CAN MAKE PRODUCTS OUT OF MULTIPLE KINDS OF MATERIAL

 

3D printers can be used to create products that are made out of composite resins and even metals that are commonly used in dentistry to create crowns, caps, and other dental products.

 

Furthermore, 3D printers can be used to create dental tools with an exceptional level of precision as well, and the precise nature of 3D printing allows dentists to create thinner veneers for patients.

 

ADVANCES IN TECHNOLOGY WILL ONLY FURTHER IN DENTISTRY

 

High-tech dental products, such as smart x-ray machines and 3D printing, will become available to dentists for lower prices and become far more sophisticated.

 

Some of the advances in smart dental equipment that will happen in the future could be beyond anything that could be anticipated today, which means that you will have an improving dental practice over time.

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The benefits of software solutions for healthcare marketing

The benefits of software solutions for healthcare marketing | IT Support and Hardware for Clinics | Scoop.it

5 benefits to healthcare marketing software

1. You can spend more time with your patients.

Marketing your practice can require a significant amount of time. Even if you contract an agency for healthcare marketing services, you may have to wait for specific marketing tactics to be manually completed.

 

A good healthcare marketing software such as PatientPop will use automation to help boost your search engine optimization, improve the patient experience, and enhance your online reputation. Automation allows for a more hands-off approach, so you can stay focused on patient care.

2. You’ll constantly get new features.

As healthcare evolves, so do the needs of a practice. Software technology is the only healthcare marketing solution that can keep pace with shifts in the industry.

 

Good healthcare marketing software companies listen to their users’ feedback and implement worthwhile changes or additions, so the value of the software increases with time. PatientPop regularly releases product enhancements and new offerings to help practices succeed.

3. You’ll have access to a customer support team.

As with any new piece of technology, there can be a learning curve. A good software company will have a committed customer service model with a team that can offer strategic assistance and answer any questions.

 

They can help advise your marketing strategy, so that it aligns with your specific business goals. They can also make sure you are using the software to its full capacity, so you are getting the full value of your marketing investment.

 

PatientPop practices receive ongoing strategic help from dedicated Customer Success representatives to ensure they are getting the best possible results from the PatientPop solution.

4. The software is designed with you in mind.

Another benefit of healthcare marketing software is that it is designed with your practice’s needs in mind. Whereas other marketing solutions may serve clients across multiple industries, healthcare marketing software companies understand the important rules and regulations associated with the medical industry.

 

PatientPop is a HIPAA-compliant healthcare marketing solution that integrates with more than 60 EHR/EMRs serving a variety of healthcare markets. By integrating with other healthcare technology you use, PatientPop can deliver more automated features and help boost efficiency at your practice.

5. You’ll get all your healthcare marketing needs in a single solution.

Often, providers are in the position of having to hire one consultant or agency to host their website and another to help manage their online reputation. But managing multiple service vendors or digital tools is a job in itself.

 

PatientPop offers everything providers need to attract and retain patients in a single solution, including enhancing your web presence, elevating your reputation, and increasing your practice’s efficiency.

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6 Ways How Automation Can Improve Your Clinic Management

6 Ways How Automation Can Improve Your Clinic Management | IT Support and Hardware for Clinics | Scoop.it

1. Quicker and Easier Records Access

Automation effectually means a paperless recording system. Manual/ paper recording is not just more space and stationary consuming but also prone to easy damage.

 

In an automated system, everything is recorded on the server thus eliminating paper out of the system and increasing the ease of access to records. You can very well wave good-bye to searching in registers and under stacks of files because automation means access to records at the end of few clicks.

2. Better Communication and Coordination

Automation leads to real-time communication between departments and in effect increases the speed of the entire process immensely. If the clinics use cloud-based server then communication and coordination between clinics based in different locations is easily possible too.

 

Much of the communication between the clinicians and the concerned departments/ clinics too becomes a hassle free highway with the inclusion of the clinic management software in the communication channel.

3. Operational Efficiency Scales Up

With automation comes a change is the way processes are performed at the clinic. Many manual systems undergo a sea change and come to be performed with high efficiency and accuracy.

 

Be it the billing, accessing patient records, coordinating with pharmacy, scheduling and managing appointments or managing inventory higher efficiency is the big and visible change thereby positively impacting staff performance.

4. Reduced Resources Wastage

Automation means a considerable dip in the use of manual resources, be it stationary or manpower, for most of the data is stored on the servers and most of the communication happens through clicks.

 

Only mandatory resources are used in an automated system and this leads to big savings, which is only an add-on to the revenue.

5. Better Staff Performance

When relieved of the mundane and monotonous tasks as a result of automation of the clinic’s processes, your staff will experience higher self worth and better usage of their skills and talent will be seen.

 

An employee who takes pride in their being at a certain place and performing a certain role will be high on self-motivation and a bigger asset to your workplace. Automation helps weed out staff that are only good in manual jobs and will help retain the creme who though less in number will help manage your clinic better.

6. Data Driven Insights

Automation means loads and loads of data stored on your server giving insight into every task performed at your clinic. A few clicks will give you every kind of report that you fancy. Data is the new CCTV without lens; they give you insights into the integral functioning of your clinic and analyze the trends.

 

This data and the analysis will be the deciding factor between you and your competition predicting the future trends correctly and planning pro-active campaigns.

 

Though automation comes at a cost, these 6 changes that will invade your clinic after it is automated is the big difference between stressing about staying in competition everyday and being sure of zooming ahead.

 

These changes will ensure that once you automate your clinic, you will not know another way of functioning and you will wonder how did you come so far without automating!

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Top tips to choose the right IT vendor 

Top tips to choose the right IT vendor  | IT Support and Hardware for Clinics | Scoop.it

Contracting an IT vendor to help maintain your business IT environments can be one of the best business decisions you could ever make.

 

Not only does it allow you to utilise the expertise and resources of professionals, it also considerably reduces the costs of employment, insurance, training etc…

IT vendors generally provide services such as IT support/Managed Services where they take responsibility for your business’s IT environment.

 

Finding and selecting the right IT vendor should be treated with the same importance as finding the right business partner. Essentially, you will trust your business and its operations to an external organisation. This article will cover the most essential tips in choosing the right IT vendor.

 

Industry knowledge is key: Ensure the IT vendors you are shortlisting are experienced in your industry. Knowledge of the industry enables IT vendors to understand your business better and as such, provide your organisation with the type of service it needs. Vendors with industry knowledge generally understand that industry’s requirements, tools, and business models. As such, they can accommodate your business needs.

 

SLAs lay the blue print: Service Level Agreements (SLAs) make the vendor accountable for the level of service they provide to your business. Whilst most vendors generally have standard SLAs, you need to make certain that those Service Level Agreements are enough to cover your business needs, especially when dealing with confidential data such as health records. Is a three-hour response time sufficient for a high priority issue or do you need a one-hour response time?

 

Let them pitch: The best service more often than not comes from those who are determined to win your trust and your business. Let the IT vendors pitch their services, staff and solutions. Don’t be afraid to ask to meet the account manager and one of the engineers. This will give you a good idea of what sort of culture the IT vendor promotes and whether you can see yourself or your staff being happy with their services.

 

Ask for References: Pretty simple and straight to the point. Ask the vendors for references from businesses that are similar to yours. Make sure to find out from the references how they find the service or how well the IT environment is maintained. Don’t ask about pricing as there are a number of factors that need to be taken in to account from business to business.

 

Cheaper does not mean better: The saying you get what you pay for is an accurate phrase in today’s business market. However, this does not mean that you cannot obtain a good price, as well as excellent service. What may seem to be a good deal could reflect the sort of service you are receiving for the price you are paying. Getting premium service, access to a local help desk, high SLAs for $399 a month is a much better outcome than paying $199 and using a solo IT trader with low SLAs and no helpdesk access.

 

Set the ground rules early: There is no benefit to having an IT vendor come on board and then finding out that their SLAs or terms and conditions don’t cover your requirements. Before signing the contract, ensure that they meet your expectations. Whether it’s providing afterhours support on a certain day or maintaining your Mac computers and not just the PCs. Remember, IT vendors work for you so make sure there is a clear understanding of what is expected early on in the process.

 

An IT service desk is a must: How many staff are permanently working from that location? Furthermore, what happens when no one answers the phone? These are very important questions you need to ask your IT vendor. The last thing you would want is to call your vendor for urgent help to find out that they are short staffed or even worse, that no one is answering the phone. This is a very common scenario and you need to ensure that someone will always be ready to take your call and assist you. Vendors that work out of a van are a big no no.

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Medical Device Security Risks: What Healthcare institutions can do

Medical Device Security Risks: What Healthcare institutions can do | IT Support and Hardware for Clinics | Scoop.it

Medical devices, just like any other Internet of Things (IoT) object, are prone to hackers. These hacks can get dangerous quickly— security risks with medical devices become patient safety issues, as while medical devices carry patient data that needs to be protected according to HIPAA laws, these instruments also perform critical functions that save lives.

 

Weaknesses that augment the risk of a potential breach include the fact that medical devices tend to be five to six years old by the time they are even put in use at hospitals, after which they are operating for another fifteen years. These devices are the most prone to security breaches, as they are not built with future tech advancements in mind.

 

On top of this, many hospitals have not updated or patched their software or medical devices until something has already gone wrong. After the WannaCry ransomwareattack in May of 2017, Windows released patches for operating systems as old as Windows XP, yet many hospitals are slow to download the patch, and some did not download it at all. Hospitals, along with medical device manufacturers, are testing and deploying the patches across the millions of medical devices.

 

Due to the increasing connectivity of medical devices, cyberattacks have been steadily increasing over the past few years.

Here are some examples of alarming events that have occurred with medical devices:

  • In 2014, researchers alerted the Department of Homeland Security that certain models of the Hospira infusion pump could be digitally manipulated. A year later, the FDA issued an advisory discouraging hospitals from using the pump; however, it is still in use in many medical settings. Even if a security risk is detected, the device is still needed for patient health.

 

  • Years later, in September 2017, eight security vulnerabilities were found in the Medfusion 4000 Wireless Syringe Infusion Pump, the worst of which had a Common Vulnerability Scoring System (CVSS) score of a 9.8 out of 10.

 

  • In 2016, researchers from the University of Leuven in Belgium and the University of Birmingham in England evaluated ten types of implantable cardioverter defibrillators (ICDs) and gained the ability to turn off the devices, deliver fatal shocks, and access protected health information (PHI). Not only could they drain the battery and change the device’s operation, if the researchers had used slightly more advanced or sophisticated equipment, they would have been able to interfere with the devices from hundreds of meters away.

 

  • In late 2016, over 100,000 users of insulin pumps were notified of a security vulnerability where an unauthorized third party could alter a patient’s insulin dosage.

 

  • In May 2017, NSA hacking tools believed to have been stolen by North Korea were used to infect MRI systems in US hospitals. Although this hack did not directly threaten patient safety, the machines ceased functionality for an extended period of time, increasing the need for hospital resources and causing critical delays.

 

  • In August of 2017, the FDA recalled 465,000 implanted cardiac pacemakers due to a vulnerability where unauthorized users could modify the pacemaker’s programming.

 

After all of these life-threatening hacks, the FDA has provided updated recommendations with a revision of NIST’s 2014 Framework for Improving Critical Infrastructure Cybersecurity.

 

Cybersecurity risk assessments can facilitate calculating the vulnerability of these medical devices. One form of this is penetration testing, where security engineers target identified or unidentified vulnerabilities in code and report the product response. Other types of risk assessments can include malware testing, binary/byte code analysis, static code analysis, fuzz testing, and security controls testing.

There are four key steps that a healthcare organization using these medical IoT devices can take to protect patient data and the devices themselves:

  1. Hospitals should use proactive approaches to hacking threats rather than waiting for something to go wrong; always change default passwords and factory settings.
  2. Healthcare companies should also assess their legacy systems and any outdated hardware; systems that are outdated are not only prone to hackers but do not integrate with newer devices perfectly. This lack of interoperability leads to more security gaps, which creates a cycle of weakness.
  3. Hospitals should isolate the medical devices that cannot be patched on a separate network so that hackers do not have access to the medical devices, in a process known as network segmentation.
  4. To discard hardware, the disposal should be done domestically, include complete data destruction, and be coordinated so that data cannot be recreated from abandoned devices.

 

Medical devices are not removed from the realm of hackable devices and should be treated as such. In fact, they should be treated with even more caution and care. If these devices are infected by hackers, both safety and privacy are at risk. Hospitals have an obligation to ensure the highest degree of security controls within medical devices they use. While the FDA may issue guidelines or recommendations with caution, as they put patient well-being above all, government agencies should still do everything in their power to make cybersecurity recommendations for medical devices enforceable and part of the law.

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6 Reasons Why NOT Having Your Server In-house is a Good Idea

6 Reasons Why NOT Having Your Server In-house is a Good Idea | IT Support and Hardware for Clinics | Scoop.it

Benefits of having cloud based laboratory information system.

The myths surrounding data storage on Cloud are many. Most of us have preconceived notions regarding data safety and security, data vulnerability, storage, data retrieval& transfer, etc. However, what we fail to remember is that data storage on Cloud is extremely reliable and robust with most banks and financial institutions using it seamlessly. Therefore, it is about time that the healthcare fraternity embraces Cloud wholeheartedly to explore and take complete advantage of this cutting edge technology solution.

 

Today, we take a peek into the most evident advantages of having your Laboratory Information System on Cloud and what makes it one of the smartest business choices you will ever make:

1. No Hassle in data Accessibility

In this age of evidence-based medicine, data accessibility is of paramount importance as far as effective patient care is concerned. Cloud-based LIS makes data accessibility much easier as compared to the LIS, which is located in on-site servers. Since the data is stored on the Cloud, information from multiple centers can be accessed from anywhere, anytime. Cloud-based LIS makes it easy for data to be accessed from any location or any device through secure logins thereby speeding up the whole process of pathological deductions and decisions leading to faster report turn around.

2. Your Data Remains Ultra Safe

One of the major concerns in a laboratory information system is the security of the patient data that is generated on a daily basis and stored on the servers. Cloud-based LIS takes care of this perfectly. The data in the Cloud-based LIS is stored in encrypted form that has high security levels and cannot be accessed in usable form by anyone other than authorized personnel with access rights. With practically no server downtime as compared to the on-site servers, Cloud-based LIS relieves the user of any operational problems and data security issues that result from server downtime.

3. Reduced IT Requirements

A Cloud-based LIS means that the servers are off-site and all the costs associated with the hardware installation and the associated maintenance is nullified. The easy accessibility associated with Cloud based LIS also makes it simple to add users, centers, sections, services etc. to the master log. This means you don’t have to go hunting for the in-house IT team; and anyone who has the login with administrator rights can do it easily. You effectively save additional manpower cost spent on maintaining a big IT team to maintain the server, add/ edit the master logs and related activities.

4. Staggered Investments

Cloud-based LIS gives the laboratory owner the option of not buying a large server at the onset and thereby blocking up money. It takes away the risk of projecting the growth of the lab correctly and buying a server that will be able to scale and handle the data and operations load of that projected growth. Cloud-based LIS means the server space can be hired as and when the growth happens. There is no prior commitment and no blocked investment. Investment on server space only needs to happen when the need arises and that too, only as an added amount in the form of simple monthly utility fees.

5. Cost Effective

The most obvious reason why Cloud-based Laboratory Information System is a smart business choice is due to its cost effectiveness. As the servers are off-site, it requires no hardware installation and the resultant licensing fees, maintenance costs and the software updates that will keep happening life-long for the software can be cut out immediately. There is no cost of hardware either and only monthly utility fees is what you need to pay.

6. Practically Zero Maintenance

With no server within your premises you don’t need to worry about the safety of the server room, temperature maintenance, pest control, server downtime, software updates and other such factors. Fixed amounts as monthly utility fee will take care of all this for you.

Having a Cloud based LIS can smoothen your operations to a large extent. It makes automation a cost effective option and also leaves you with more time to focus on the core operations, and taking care of your patients.

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Things to consider when upgrading your computers

Things to consider when upgrading your computers | IT Support and Hardware for Clinics | Scoop.it

The health industry is continuing to grow with massive investments in technology and related processes to meet today’s industry needs for increased collaboration, cross-entity, and platform integration as well as the need to achieve more by doing less. Those factors highlighted above have prompted the need for health businesses to invest in implementing IT solutions, which for the health industry fall under the eHealth banner.

 

Through our experience in implementing IT platforms for different size health businesses, we would like to share the top ten tips to save you time, money and potential headaches.

 

Technology makes your life easy: This is the main reason why we have the technology and invest in IT solutions. You need to know why you need to implement a new IT solution and appreciate that change is coming. Whether it’s changing from a paper-based system to a paperless system or complying with new industry standards, IT solutions will allow you to continue your clinical work and help minimize the administration cost. Make sure you know why you are implementing a new IT solution and set the expectations straight away.

 

Ask for a solution design proposal: As a specialist eHealth/IMIT firm we design new solutions for health businesses every day. No business is the same and no IT solution is the same. eHealth professionals know the industry requirements, they know the technology lifecycle and will know what works for your business. Ask an expert to design and scope an IT solution tailored for your business. Call different IT providers and ask them to provide their own solution/design. This way you will have options to choose from.

 

Don’t cut corners with the server: Simply the most important aspect of a clinical IT environment. The server will host your business, clinical and billing data. The server ensures that you and your staff have access to all the relevant tools and data to keep on working. Ensure that your server is a brand name (NOT PUT TOGETHER USING DIFFERENT BITS AND PIECES), ensure the server comes with at least a three-year warranty (or purchase an extension)and, most importantly, ensure that the server can handle business and data growth. You are thereby futureproofing your IT environment.

 

Technicalities of the server: Again, no business is the same. However, there is a common denominator when looking for a small/medium size server. Ask for:

  • Quad core CPU (Xeon processor) for future application/data load
  • 16GB RAM to handle more users, data, and load
  • RAID 1 configuration using SAS drives to ensure that should the hard drive fail, there is a second one to take over
  • Dual power supply to ensure the server keeps working should the primary power supply fail (it happens)
  • UPS to protect your server and data should a power outage occur
  • Windows server operating system to run your applications, store your data and ensure a secure platform

 

Backup and disaster recovery: Backup solutions ensure that your business/clinical data is safe and can be recovered should there be any data loss. Having said that, the ability to recover the data quickly and efficiently is just as important. The correct disaster recovery solution will save you a lot of time and money. Below is a quick solution guide that you can use:

 

  • Buy an imaging software like Shadow Protector Backup Assist. Ask for a daily image of your server to be implemented
  • Use USB 3.0 hard drives to back up your image (from above) and clinical data. Rotate the hard drive on a daily basis
  • Use USB thumb drives to back up the clinical data only and rotate daily

 

What about the workstations?: Easy. If the server solution is: Terminal server: Ask for thin client terminals also known as dummy terminals. Those are devices without any hard drives and connect directly to the server. Standard server/workstation environment: We recommend i5 dual-core processors with 8GB RAM and Windows 7 64-bit (do not purchase anything older than Windows 7)

 

The implementation: Ensure hiring of an IT firm that specializes in the health industry. They will liaise with the different software vendors, pathologies and ensure that your new IT environment meets the RACGP standards so you can get accredited. Remember to also ask the IT firm to ensure that your practice meets the new e-PIP requirements. Most importantly, ask the IT firm to provide a project plan and an implementation plan with deadlines on when you will obtain the hardware, the time to implementation and handover dates.

 

Security tips: This is quite simple. Ask for a top brand antivirus program to be installed and configured on all devices. I tend to recommend ESET NOD32. Ask for the network to be set up as a domain and not a workgroup. Ask for different user groups (staff, management, administrators) where the staff isn’t allowed to install any software, management can install on the workstations and administrator group has full access. Set up each user with their own password and ask them to change it every three months. Avoid Wi-Fi and use standard LAN.

 

Remote login: Do you work from different locations (aged care visits, home visits) and would like to access your clinical IT environment? There are a number of options that we recommend, one being implementing a VPN (Virtual Private Network) or an RDP (Remote Desktop Protocol configuration). Your IT provider will advise on the best solution. However, you must be sure to tell them that you wish to log in remotely before committing to any hardware/solution.

 

All businesses are different and as such, IT solutions will differ per business requirements, size and budget. The most important thing is to ensure that the server has at least a three-year lifecycle and have the selected solution implemented by professionals. This will save you time and money in the future.

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How AI is able to Predict and Detect a Stroke

How AI is able to Predict and Detect a Stroke | IT Support and Hardware for Clinics | Scoop.it

Strokes happen fast–in as little as 15 minutes. To be sure, even the language in top medical reports on the subject speak of strokes as “sudden attacks” which happen so acutely that over ten million people worldwide die or are permanently disabled by them each year.

 

It’s a problem that’s plagued healthcare efforts for decades, with EMS professionals being the last line of defense for the detection of stroke symptoms pre-hospital.

 

These days though, taking a predictive approach to preventing the severity of a stroke has become a lot more feasible thanks to intensive research and testing into how Artificial Intelligence (AI) technologies might be best deployed in a healthcare setting.

 

Researchers have even gone as far as developing machine learning and natural language processing algorithms that have (in one 2017 trial, more accurately than doctors) predicted which patients will suffer a stroke within a decade.

Exploring Artificial Intelligence and Stroke Response

In light of these technological advancements, this article sets out to explore and capture how today’s AI systems have been developed to optimize a practitioner’s ability (regardless of their neurological training) to predict or detect the signs of stroke prehospital.

 

First, we’ll talk about the importance of (and difficulties associated with) early stroke diagnosis. Next, we’ll summarize the current context of today’s healthcare AI technologies and how they work, then expanding on how these systems are changing the face of stroke-related care today to talk about what’s next for AI’s use in stroke detection.

 

Note: This assessment focuses largely on the ability of AI systems to detect or predict the precursors for Ischemic stroke (as opposed to Hemorrhagic stroke), which makes up over 85% of stroke cases, and for which the most Electronic Health Record (EHR) data is available.

Why is it so hard to predict and detect stroke?

Up to now, there have been very few reliable biomarkers that help neurologists distinguish which patients will suffer from a stroke in the future. And although years of clinical research trials have yielded positive results about the subject, a general lag in the evolution of healthcare IoT infrastructures have continued to limit the replicability of such studies, especially given the sheer amount and complexity of patient data needed to provide significant analyses of these markers.

 

Available retroactive data has of course given physicians and neurologists cues about which patients might be more at risk for stroke, however, actually moving to the diagnosis stage largely occurs while a stroke is happening.

 

Current stroke response procedures therefore often involve on-the-spot testing with EMS professionals or paramedics who may check for physical stroke predictors like facial weakness or slurring of speech by asking patients to smile, or by running them through a set of simple questions.

How AI Can Predict and Detect Stroke

Given that neuroimaging techniques like Magnetic Resonance Imaging (MRI) or Computed Tomography (CT) scans are most often used to identify stroke, researchers have therefore created assistive AI tools that respond to or analyze these machines’ informatics and imaging outputs in particular.

 

From there, deeper retroactive analyses can be made into the neurological symptoms of studied stroke patients, offering greater clinical insight into the kinds of biomarkers that may correlate with the occurrence of stroke.

 

In other cases, images from MRI or CT scans can be quickly assessed by an algorithm, signaling to a stroke specialist in-hospital (or remotely) in which patients require immediate care.

 

Within this context, AI systems and their associated algorithms can be deployed either at the clinical research stage or at a physician’s point-of-care.

 

In either circumstance, medical professionals are trying to detect the symptoms of a stroke prehospital, with the ultimate goal of being able to accurately predict who is most susceptible to stroke, and equipping them with technologies that can notify a physician for a potential stroke in their patients, long before it has the chance to occur.

 

In support of these technologies, quite a few clinical studies have been conducted which further affirm the potential success of both research and bed-side stroke response systems.

 

For example, a related study by Gupta et al. notes, “Artificial Intelligence offers technology solutions with high precision and accuracy for the diagnosis of stroke, it’s severity as well as prediction of functional outcomes”, with a similar study endorsing the same, saying: “AI techniques in stroke imaging could markedly change…stroke diagnosis and management in the future…. machine-based diagnosis would be particularly helpful for medical staff who are not accustomed to stroke imaging.”

A real-world example of how AI can predict and detect stroke

To better breakdown how AI technologies are being used to predict and detect stroke, let’s point to the example of Viz.ai, who recently partnered with Medtronic to deliver their artificial intelligence ‘contacts system’ to stroke care centers across the greater US.

 

Recently gaining FDA clearance, Viz.ai’s software has been developed to sync up with CT scanners and is already performing well in hospitals all over the US.

 

Their software uses advanced deep learning, sending radiological images directly to a stroke specialist’s smartphone, helping them diagnose high-risk patients from anywhere in the world.

 

As a result, Viz.ai has been able to leverage artificial intelligence to – quoting their website – “synchronize stroke care, reducing systemic delays that stand between patients and life-saving treatments.” With the built software designed to engage in preliminary diagnoses and stroke patient triage, Viz.ai’s artificial intelligence can even detect suspected large vessel occlusion (LVO)–a common predictor or symptom of Ischemic stroke.

 

In fact, according to a study they conducted, later reported through the Medical Device Network, “Viz LVO demonstrated the ability to alert the stroke specialist earlier than standard in 95.5% of true positive cases…sav an average of 52 minutes.”

Other companies using AI to predict and detect stroke

These developments in responsive (and even predictive) stroke care have been welcome news for medical professionals at all levels, with other frequent successes still on the rise at the intersection of AI systems and healthcare, particularly for early stroke-detection and prediction.

 

For instance, iRAPID uses AI technology to “expand the treatment window for neurovascular conditions” through real-time views of brain perfusion and is a technology that has found a home in over 1300 hospitals globally. 

 

NeuroView, a medical technology startup, is also aiming to “automate the detection of stroke deficits in order to make better predictions about stroke in the field”, a goal echoed by many of today’s most recognized medical associations, healthcare technology companies, and even hospitals who are notably teaming up to tackle similar problems, building their own AI systems for department and consumer use.

The limitations for AI technology and stroke prediction

Of course, the work here is never done. Given the proven potential for success, healthcare companies and other healthcare innovation organizations have been forced to answer the difficult question of whether AI algorithms are sophisticated enough to mimic the complex medical decision-making problems involved in stroke care.

 

With these technologies only recently entering widespread implementation, it will take some time before AI accuracy outshines that of actual practitioners–meaning neurologists aren’t about to lose their place in stroke-care processing. Even NeuroView, mentioned above, admits that although they successfully developed an algorithm that can recognize facial weakness in standard video with 89% accuracy, that their “algorithm’s accuracy did not significantly differ from the average accuracy of EMS providers in study.”

 

A similar report from the American Health Association echoes these sentiments, admitting that further research is still needed generally, and concerning the subject of their study, to “refine” stroke-detecting algorithms and expand them to detect other stroke deficits “such as limb weakness and ataxia.”

AI technology and stroke: Forecasts for future success

Regardless, the leaps and bounds that researchers have made in the last decade alone can’t be ignored, largely casting a positive forecast for what healthcare practitioners, patients, and businesses can expect to see in the future of healthcare AI in general, and the early prediction and detection of imminent stroke in the specific.

 

While imaging interpretation, tissue mapping, and telecommunication applications continue to evolve at the intersection of Healthcare AI, further explorations will have to surmount the difficulties of replicating the often chaotic, erratic process of clinical decision-making involved in diagnosing stroke.

 

And yet, in light of what we’ve already explored, including the process of digital stroke response and why it remains so difficult in today’s technological economy, we’ve seen what some healthcare’s greatest minds have been able to accomplish amid these high-stakes conditions, and have gained a researcher’s mindset in understanding where stand, and where we are going as we continue to explore AI technology and its applications in predicting and detecting stroke.

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The Importance of Medical Apps During a Crisis

The Importance of Medical Apps During a Crisis | IT Support and Hardware for Clinics | Scoop.it

Due to COVID-19, most of us are under a “Shelter in Place” order which has led people to stay within the four walls of their homes and only come out if there is something urgent.

 

Since being at home is playing a vital role in flattening the curve and slowing the spread of the virus, most people are following the guidelines.

 

Though people are not supposed to move out of their house and/or neighborhoods, they can get their basic healthcare requirements fulfilled with mobile medical apps.

 

These apps serve various purposes – from ordering medicines to getting online consultation.  Telehealth and telemedicine technologies have been accelerated.

 

Even though we are “sheltering in place”, with various medical mobile apps, we can still take care of ourselves and our health.

 

A crisis can be defined in many ways; it can be a shortage of something, a life-threatening disease, or a pandemic.

 

The year 2020 is seeing the growth of a major virus which is COVID-19, which has affected 213 countries and infected 2 million people globally. With cases rising each day, it is getting harder day by day to see the light at the end of the tunnel.

What are mobile medical apps, and why are they important?

As said earlier, mobile medical apps provide facilities to people without them having to leave their space.

 

It is widely seen that pharmaceutical companies and basic pharmacies are facing several challenges due to this lockdown, and it is that they are not able to sell their medicines, but many companies have come up with creative options and introduced deliveries of medicines after a valid prescription is updated.

 

These healthcare apps are helping people in many ways by allowing people to avoid any risk of contact and getting delivery of medicines on time and giving online consultation to everyone who is suffering from any sort of pain or symptoms.

 

These apps have come a long way and have become an essential part in which people can heavily rely on with trust.

 

Now let’s decipher how these apps are offering different services and what purpose they are serving to their user base.

  • Greater Accessibility

Medical mobile apps have made it extremely easy for their users to get access to doctors without having to wait for hours to meet the doctors. It takes just a few minutes to find the best doctors to whom people can tell their condition and gather online prescriptions.

  • Calling Services

These apps have tried to maintain transparency and assured patients that they could be remotely diagnosed easily and accurately. These apps have enabled video and audio calling services that will allow the users to talk to doctors and show them the exact picture of any disease that can’t be explained in words.

  • Leverages service providers

They have been able to be a great help for service providers too. The healthcare practitioners and others are able to connect with a wider audience and serve to their health and medical needs even while occupied with numerous other tasks.

  • Quick deliveries

If you need medicines that you cannot buy because of the ongoing pandemic,   you can quickly get them delivered at your doorstep without any hassle – all thanks to these mobile medical apps. Most of the medical apps provide an option for buying medicines by selecting them inside the app, which means that it becomes a one-stop-shop for the patients.

  • Convenient Payments

Payments are a big fuss if you have to make quick payments, but with these apps, it is very convenient to send money along and receive services. These apps have ensured that your payments are made through a secured getaway, and if you are not satisfied with the service, then you receive your amount back within no time.

  • Track Health Data

Tracking down your health is very important, especially during this time. Boost of IoT has allowed these apps to assess your heartbeats, respiratory functions, and what not through smart wearable devices. These devices can be easily saved with the app and update it to keep a guard on your health.

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Benefits of Artificial Intelligence and Machine Learning in Healthcare

Benefits of Artificial Intelligence and Machine Learning in Healthcare | IT Support and Hardware for Clinics | Scoop.it

Artificial intelligence and machine learning are hot technology topics across many industries right now.

 

In particular, the benefits of AI in healthcare has been gaining traction in the last two years and will continue to be popular as the technology grows and evolves.

 

Here are a few of the top ways that healthcare can benefit from AI and machine learning. 

 

Connecting Data 


Data analysis is a massive topic in healthcare. As a society, we are increasingly adopting digital health, and as that increases, so does the amount of data and a variety of data sources.

 

This data influx is overloading healthcare systems, and medical professionals are having a hard time finding a way to digest all of this raw data effectively.

 

Processing data from multiple sources and providing predictive analysis from that data is one of the most significant benefits that AI can bring to healthcare.

 

The healthcare industry is constantly plagued with the predicament of having data from multiple different sources and finding a way to consolidate and process that data into useful information for clinicians.

 

AI can take disparate data from things like wearable devices, electronic health records, and lab testing and give doctors suggestions for care based on that analysis. This information can include disease risks, diagnosis suggestions, and pattern notifications in an increasingly efficient and accurate fashion. 

 

Improving Patient Care 


Predicting the chance of and detecting diseases with AI is a use that could genuinely change patient's lives. Using specialized algorithms with patient data sets and sources can help doctors and other medical professionals screen for diseases with a very high level of accuracy.

 

The goal is not to replace medical professionals, but for those professionals to use AI as clinical decision support and “another set of eyes” to decrease the chance of errors.

 

For example, using artificial intelligence to process a patient’s medical records and lab records can help predict the chances of diseases, including things like diabetes, cardiovascular disease, etc.

 

Using AI to process this data can also help healthcare professionals understand patient patterns and see where potential patient needs may arise. AI technology can process more data faster than any human, making it a great compliment to any clinician's practice of medicine and a very efficient way of getting actionable data.

 

Enhanced Patient Communication and Access 


Promoting patient communication is paramount when looking to improve patient care. Utilizing technologies such as virtual nursing assistants can help to improve communication with healthcare providers and potentially reduce readmissions or unnecessary emergency room visits.

 

Using AI, virtual nursing assistants can replicate nursing behavior and assist with patient questions, monitoring, reminders, and providing answers. When looking at patient access, especially in rural areas, AI can help to mitigate the impact of resource deficiencies in under-served or rural areas.

 

For example, if a rural area does not have easy access to specialized radiologists, AI can be used to review x-ray’s and provide diagnostic recommendations.

 

AI diagnostic duty assistance can help in various areas of medicine and can assist clinicians in under-resourced regions or locations. Again, this technology is to be used in conjunction with clinicians to help improve the accuracy of diagnoses and provide better care. 

 

Healthcare is a very complex world, and as with any new technology, AI in healthcare is still being explored and refined. As AI continues to grow, it will continue to support human providers in providing better and faster care while also reducing costs.

 

This technology will extend to different areas of healthcare in the coming years, transforming healthcare as a whole as well as individual patient care.

 

All healthcare organizations should begin understanding the benefits and capabilities of artificial intelligence now to stay ahead of the curve and be prepared for the abilities to come. 

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Do I need to work with a healthcare web developer?

Do I need to work with a healthcare web developer? | IT Support and Hardware for Clinics | Scoop.it

Your healthcare website is the first impression many patients will get of your practice. If they like what they see, they’ll likely request an appointment. If it fails to deliver, they’ll move on to the next.

 

There are plenty of options for launching a healthcare website. You could build your own using a platform like Squarespace or WordPress, or you could work with a web developer you know.

 

If you want a site that will help you achieve your practice growth goals, however, it needs to be created by a professional healthcare web developer.

 

Here’s a look at why your healthcare website must be made by an expert with industry-specific knowledge.

 

5 reasons to choose a healthcare web developer

1. Build a responsive site

Most U.S. adults (81 percent) have a smartphone, according to the Pew Research Center. Given this number, it’s not surprising that an estimated 141.9 billion local searches will be performed in the U.S. on mobile devices in 2019, according to Statista. Statista also estimates 62.3 billion searches to be performed on desktop computers. This makes the importance of a responsive healthcare web design clear.

 

A responsive website adjusts to fit the screen size of the device it’s viewed on — i.e. smartphone, tablet, laptop, desktop computer. This ensures each person who visits your site has a great user experience.

 

2. Get a beautiful site designed to be found in search

Right now, there are more than 1.7 billion websites on the internet, according to InternetLiveStats. If you want patients to find and enjoy your site, it needs to be optimized and designed by someone who knows what they’re doing.

 

A seasoned healthcare web developer has plenty of tried-and-true search engine optimization strategies to boost your standing in search results. This might involve including structured data to share your brand, location, services, and star rating with search engines.

 

They’ll also likely increase traffic by updating your website with new tags, descriptions, content, and links. Additionally, page speeds will be optimized for fast-loading on any device.

3. Ensure the right keywords are included

Your patients don’t want to visit a generic healthcare website. In fact, half of people will leave a website if the content is irrelevant, according to Clutch. 

 

This is a non-issue when you work with a healthcare web developer because they’ll create content that’s specific to your specialty and local area. Keywords relevant to your patient base will be weaved into the content in a natural-sounding manner to boost traffic and attract the right audience.

4. Provide easy navigation

Nearly all people (94 percent) cite navigation as the most important website feature, according to Clutch. This makes sense because patients won’t get value from your website if they can’t find anything.

 

An experienced healthcare web developer knows what patients look for. You can trust them to organize your website in a straightforward manner.

5. Create a site that patients want

People don’t expect the same website features from businesses in every industry, so it’s important to work with someone who knows what patients want.

 

For example, nearly one-third of people (31 percent) would be more likely to choose a service provider if online scheduling was offered, according to GetApp. Notably, patients would prefer to schedule a doctor appointment online more than any other type of service.

 

Beyond online scheduling, a healthcare web developer will make sure your site is filled with other features coveted by patients. This might include provider staff bios, pictures and videos of your office, and patient testimonials.

 

Your healthcare web design is a huge reflection of your practice. Since many patients will visit your website before scheduling an appointment, it needs to make a great impression.

 

It’s true that anyone can design a website these days, but that doesn’t make it a quality product. Your practice deserves a site that truly reflects the outstanding patient care you provide.

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Tips For Upgrading From Paper To Cloud Storage

Tips For Upgrading From Paper To Cloud Storage | IT Support and Hardware for Clinics | Scoop.it

One great way to reduce the number of paper files at your dental practice is by storing your data electronically. Scanning files will allow you to upload data to your computer system, which can reduce or eliminate your paper file storage.

 

Not only that, but your practice can even take an additional step to ensure that these files can always be accessed by using cloud storage. Here are a few important things that you should know about storing your data digitally:

 

YOU CAN SCAN PAPER FILES YOU ALREADY HAVE

 

Even if you already have lots of paper files with patient information and other forms of data that are essential for running your practice, it isn’t too late to scan them and store them digitally instead.

 

After you’re finished doing that, you can shred the paper files, which will mean that you’ll no longer need space to store hard copies of the information.

 

USING DIGITAL STORAGE REQUIRES CYBER-SECURITY

 

If you use a file scanning program instead of keeping paper files, it’s possible to keep the digital data just as or more secure than paper files. However, this will only be true if you take steps to protect your cyber-security, such as using a high-quality antivirus program and training your employees on how to avoid phishing and malware.

 

Keep in mind that these types of cyber-security threats are likely to become more sophisticated as time goes on, which means that you need to stay informed about the latest cyber threats that could pose a risk to your practice.

 

CHOOSE YOUR STORAGE PROVIDER CAREFULLY

 

It’s essential to make sure that you choose a trustworthy cloud-based dental software program, which will be responsible for the safekeeping of your practice’s data.

 

In order to know that a cloud storage program is right for your practice, it’s important to make sure that their data storage policies are HIPAA-compliant.

 

You’ll also want to read some reviews of the cloud storage program, and it’s essential to make sure that you’ll have enough digital storage space for all of your practice’s files.

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How Improvements In Technology Will Impact Dental Practices

How Improvements In Technology Will Impact Dental Practices | IT Support and Hardware for Clinics | Scoop.it

If you are a dentist, it’s important to be familiar with the ways that improvements in technology could impact your business. 

 

While many ways that technology will affect you are positive, there are also some concerns that you need to be aware of in the digital age. 

 

Luckily, having an improving dental practice in the modern era is very possible if you follow a few essential tips.

 

WHAT DO THESE TECHNOLOGICAL IMPROVEMENTS MEAN FOR YOUR  DENTAL PRACTICE?

 

Improvements in technology can reduce or eliminate paper waste, and these changes can also make it possible to have a better-organized practice. 

 

In addition, the quality of dental procedures will improve as years go on, and the sky is the limit when it comes to the advances in the technology that’s used to treat your patients.

 

In fact, improved dental technology will make it possible to perform procedures faster and more effectively, which will make going to the dentist far more convenient for patients.

 

Technological advances could even improve public dental health since people with dental phobia often avoid essential dental care due to anxiety, which could be greatly reduced by improvements in technology.

 

It’s estimated that around 20% of patients have some level of dental phobia, which makes them less likely to seek dental care. Luckily, improved technology can make it easier for these patients to seek treatment! Nanotechnology, improvements in sedation dentistry, laser dentistry, and more precise dental equipment will make going to the dentist less anxiety-inducing for patients who struggle with dental phobia.

 

WHAT ARE SOME IMPORTANT CONCERNS TO BE AWARE OF?

 

While digital data storage makes it easier to have a well-organized, improving dental practice, improperly storing data electronically could result in sensitive information being compromised by hackers.

 

Luckily, this scenario can often be prevented by using an effective antivirus program and training your employees on how to avoid malware and phishing.

 

There also will be times when you’ll need to buy new software and/or technologies in order to keep up with the competition, but if you do, you can expect the costs to be well worth it for your practice!

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Nanotechnology Could Revolutionize The Field Of Dentistry

Nanotechnology Could Revolutionize The Field Of Dentistry | IT Support and Hardware for Clinics | Scoop.it

As a dentist, it’s important to keep up with the latest technological advances in order to have an improving dental practice, and nanotechnology is truly on the cutting edge. While these technologies are in their infancy today, they could play an integral role in the dentistry of tomorrow. Not only that, but the field of nanotechnology is advancing rapidly, which means these technologies may become easily available to dentists within the relatively near future.

 

WHAT EXACTLY IS NANOTECHNOLOGY?

 

Nanotechnology refers to devices that are between one and a hundred nanometers in diameter. A nanometer is a measurement that’s equal to one billionth of a meter. Yes, you read that right. These devices are so tiny that you would actually need a microscope to see them!

 

HOW COULD NANOTECHNOLOGY IMPROVE DENTISTRY?

 

One way that it could improve dental care is by improving the effectiveness of dental cleanings. Nanobots could be used to scrape a collection of bacteria off of teeth, which is known as the biofilm. This could allow patients to have a much whiter smile and have far better dental health overall.

 

Not only that, but these microscopic robots could even be used to clean some exceptionally difficult to reach areas of the mouth, such as the isthmus. This technology is currently being studied by the University of Pennsylvania. Nanotechnology can also be used for tissue engineering, which could make oral surgeries more effective.

 

That’s because nanotechnologies are currently being developed that could improve both healing times and patient outcomes!

 

In addition, nanotechnology has the potential to lead to improved composites. That’s because nanoparticles make it possible to simulate the cell structure of genuine teeth to a certain extent, which can allow for a much more natural-looking appearance. This technology can also allow the devices to appear far smoother than they would otherwise.

 

Nanotechnology even has the potential to improve the quality of dental imaging. That’s because nanodevices can be built to combine nanotechnology and radio technology, which can improve x-rays and other forms of dental imaging. This can allow you to get images of your patients’ teeth that are more precise than ever.

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Marcin Golczak 's curator insight, December 21, 2019 11:44 AM
Nanotechnologia może zrewolucjonizować dziedzinę stomatologii
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Advantages of Cloud Based Hospital Information System

Advantages of Cloud Based Hospital Information System | IT Support and Hardware for Clinics | Scoop.it

Why not having your HIS on an in-house server is a better decision.

Your Hospital Information System (HIS) comes with a lot of advantages but obviously all of that comes at a cost. The cost of space, the cost of technology and the cost of implementation; how about cutting some cost where you can?

 

Opting for a Cloud-based HIS vs. in-house server is an option that has many advantages and is a smart choice while automating your hospital processes. 

1. Cost effective

The most obvious reason why the Cloud-based Hospital Information System is a smart business choice.

 

As the servers are off-site, it requires no hardware installation and the resultant licensing fees, maintenance costs and the software updates that will keep happening life-long for the software can be cut out immediately.

 

The cost of hardware is eliminated from the equation too. Conveniently Cloud-based HIS only comes with monthly utility fees.

2. Data Security

One of the major concerns in a hospital information system is the security of the patient data that is generated on a daily basis and stored on the servers.

 

Cloud-based HIS takes care of this almost perfectly. The data of the Cloud-based HIS is stored in encrypted form ensuring security.

 

The encryption has high-security levels and with practically no server downtime as compared to the on-site servers, Cloud-based HIS relieves the user of any operations problems and data security issues that arise out of the server is down.

3. Accessibility

In this age of evidence-based medicine, data accessibility is of paramount importance as far as effective patient care is concerned. Cloud-based HIS makes it very easy for data to be accessed from any location or any device.

 

Since it is a wire-free technology, it does not require to be accessed through any particular terminal within the hospital; data can be accessed via proper logins through tablets, PCs and laptops located anywhere thus giving a work from home or clinic option to the clinicians and thereby speeding up the whole process of clinical decisions leading to quality patient care.

4. Reduced IT Requirements

A Cloud-based HIS means that the servers are off-site and all the costs associated with the hardware installation and the associated maintenance are nullified.

 

The easy accessibility associated with Cloud-based HIS not just makes data access easy, it also means it is easier to add users, units, departments, services, etc.

 

to the master log. This means you don’t have to go hunting the in-house IT team and anyone who has the login with administrator rights can do it easily.

 

This also effectually saves on additional manpower costs spent on maintaining a big IT team to maintain the server, add/ edit the master logs, etc.

5. Staggered Investments

Cloud-based HIS gives the hospital management the option of not buying a large server at the onset and blocking up capital. It takes away the risk of projecting the growth of the company correctly and buying a server that will be able to handle the data and operations load of that growth.

 

Cloud-based HIS means the server space can be hired as and when the growth happens. There is no prior commitment and no blocked investment. Invest on server space only needs to happen when the need arises and that too only as an added amount in the form of monthly utility fees.

 

Cloud-based HIS is secure, scalable and cost-effective making it the smart decision for automation of your hospital.

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5 Simple Tips to Manage & Run Cloud Based Laboratory Information System Effectively

5 Simple Tips to Manage & Run Cloud Based Laboratory Information System Effectively | IT Support and Hardware for Clinics | Scoop.it

 

1. Get A Cloud-Based Service Desk In Place

So you have a website and your LIS is on Cloud. Are they connected? When most of your potential visitors show a behavioral pattern of visiting your website first, before heading over to your lab, why not make the website interactive? Train a couple of employees to man your cloud-based service desk, which means have a virtual service desk where your customers are. Just like you have a service desk at your laboratory to assist your customers at the premises, assist them while they visit your website too.

 

This Cloud-based service desk can do live chat with your customers, help them if they need any assistance, follow-up in case the customers log out of the page abruptly etc.

 

Also,features such as patient portals and customer portals empower the users to download report through the website making them completely independent.

2. Go Mobile

The biggest advantage that Cloud-based servers provide a laboratory is the ease of mobility. Since the data is stored at a remote location and is not bound by the constraints of a physical hardware on the premises, investing on a mobile version of your laboratory’s website or even an App is a good idea. You can take patient satisfaction to another level when you offer your patients and potential patients the ease to reach or access their health information on the go.

 

With a virtual service desk in place, going mobile would mean more and better interactions, increased patient satisfaction and higher footfalls.

3. Ease Customer Experience Through Common ULID

Use of LIS allows allotting Unique Laboratory ID (ULID) which means any patient you ever had will have a unique number allotted to them. This unique patient ID will be available in the LIS and all the information about the patient – demographic as well as clinical–can beaccessed through this ID.

 

If implemented across all centers, the ULID concept combined with the flexibility of Cloud-based LIS allows your patients to walk into any of your centers and use the services, without registering again.

 

The patient only needs to give her ULID to the service desk attendant and the staff can simply log into the LIS to access patient information. The patient information can then be updated by the staff at the center and these updated diagnostic records can be accessed from any other location in future.

4. Have The Most Effective Meetings

While there is technology in place to conduct meetings between people from different locations, Cloud-based LIS effectively helps access any data from any location as long as their login has access rights to that data. This ensures faster exchange of information resulting in overall increased speed of operations of the laboratory.

5. Ease The Implementation & Audit of Qualit Indicators

Quality indicators are, undoubtedly, the lifelines of a laboratory. The BI tool is just what you need to moderate the activities in your lab and optimize performance. Be it monitoring sample workflow processing, number of patient visits, inventory flow, cash flow, consultant performance, overall business fluctuations over a period or any other business metrics that you care about.

 

You can develop standard quality indicators, key performance indicators and implement them across all the units using Cloud-based LIS. The Cloud-based LIS also allows collating and comparing results and progress from any location offering access to real time data.

 

While opting for Cloud-based LIS has its obvious benefits, there is a lot more that you can get out of it once you identify and track your key business metrics.

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Malware in the Cloud: What You Need to Know

Malware in the Cloud: What You Need to Know | IT Support and Hardware for Clinics | Scoop.it

Cloud security is not as simple as it may seem. Businesses have a shared security responsibility with cloud service providers, but some lack the knowledge to keep up their share of the bargain. Poor configuration and data leaks are common problems that many businesses encounter in the cloud. These issues can lead to malware infecting your cloud computing environment.

Here are a few of the different types of malware that can disrupt your cloud services.

DDoS Attacks

Botnets are becoming more and more common, with malware-as-a-service being offered by more malicious actors at an increasingly cheap price. Self-service cloud offerings allow these attackers to easily gain access and notoriety by launching large-scale DDoS attacks, which have been measured at speeds of up to 30 Gbps. Since cloud computing hosts multiple customers in a single cloud, these attacks can affect your cloud environment, as well.

Hypercall Attacks

An attacker uses a Virtual Machine (VM) to intrude the victim’s VM by exploiting the Virtual Machine Manager (VMM) hypercall handler. This gives the attacker the ability to access VMM privileges and possibly even execute malicious code.

Hypervisor DoS

This attack uses a high percentage of your hypervisor’s resources in order to leverage flaws in design or setup. Researchers found that this malware accounted for 70 percent of malware attacks targeting cloud providers’ hypervisor, which manages customers’ virtual environments. One study found that 71.2 percent of all Xen and 65.8 percent of all KVM vulnerabilities could be exploited by a guest VM. For the sake of context, AWS uses Xen for its hypervisor, and Google uses a proprietary version of KVM.

Co-Location

An attacker tries to find the target VM’s host in order to place their own VM on the same host. This is used to gain leverage in cross-VM side-channel attacks, such as Flush/Reload or Prime and Probe.

Hyperjacking

This is where an attacker tries to take control of the hypervisor, sometimes using a virtual machine-based rootkit. If the attacker is successful, they will have access to the entire machine. This could be used to change the behavior of the VM, causing it to be partially or fully compromised.

Man in the middle (MITM)

MITM is when an attacker can intercept and/or change messages exchanged between users. Ghostwriter is a common precursor to a MitM attack. This allows the attacker access to a misconfigured cloud configuration with public write access.

Exploiting Live Migration

During migration from one cloud service provider to another, the cloud management system is tricked into creating multiple migrations, which turns into a denial-of-service attack. This can also be used to potentially craft a VM Escape.

VM Escape

This accounts for 13.1 percent of all malware attacks on virtual machines in cloud environments. VM Escape involves running in a VM and escaping to infect the hypervisor. The goal in this attack is to obtain root privileges, host OS control and maybe even full access across the environment.

Flush/Reload

This attack utilizes a memory optimization technique known as memory deduplication. By enacting a sophisticated cross side-channel technique, a malicious actor can detect a full AES encryption key.

Prime and Probe

This is a VM cross side-channel attack that utilizes cache instead of memory. The attacker fills the cache with some of their own information. Once the victim uses the VM, the attacker uses this information to see which cache lines were accessed by the victim. This method has been used to recover an AWS encryption key.

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Design Of A Mobile Health Clinic

Design Of A Mobile Health Clinic | IT Support and Hardware for Clinics | Scoop.it

A mobile clinic allows the health provider or health business to deliver its services from multiple locations. Simply put, you go to the patient, they don’t come to you.


The concept of mobile and virtual health clinics has grown rapidly and both are now key business models for health businesses in Australia.

 

Mobile health clinics have certainly grown in both numbers and services offered, as you now have clinicians and health practitioners flying into towns to hold a clinic or even doing a roadshow-like journey through rural and remote areas.

 

Mobile health clinics are also increasing in metropolitan areas where health practitioners or health businesses are going into the corporate, government and educational sectors to offer their services to the staff of those organizations.

 

Simply put, doctors, allied health professionals, and community workers are now becoming more mobile and as such, are having a bigger reach.

 

Most health practitioners agree that the biggest challenge in a mobile health clinic is to be mobile. In order words, the ability to access all the necessary clinical and business tools and offer the same service as an in-house health clinic is the greatest challenge.

Below are some tips on how to design a mobile health clinic (from an IT perspective).

 

Know what tools you need to complete your tasks in a mobile environment, this includes:

  • The clinical software applications you currently use (MD, BP, Genie, Pathology)
  • The billing applications you currently use (BP Management, eClaims)
  • The communication/messaging applications you currently use (Argus, Healthlink)
  • The administrative tools you currently use (Outlook, calendar)

Ask your current eHealth IT consultant to perform some research on

  • Cloud solutions specific to the health industry
  • Remote desktop solutions
  • Remote access solutions

 

At REND Tech, our Cloud for Health solution allows mobile, virtual and FIFO businesses to access their complete clinical IT environment from anywhere (home, office, mobile office), at any time and using their preferred device (iPads, tablets, laptops).

Before agreeing on a solution/vendor, ensure that

  • You have thoroughly tested the solution and it meets your requirements
  • Your data and applications are hosted in Australia
  • Your data, applications and complete IT environment are backed up daily
  • You are happy with the security levels provided
  • There is ongoing IT support and maintenance to ensure that your solution is always available.
  • You have tested the solution using wireless, networked and 3G/4G connections

 

By following the steps above, you should be well and truly on your way to having an excellent IT foundation for your mobile health clinic.

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Track And Maintain Your New And Existing Patients Records Effectively

Track And Maintain Your New And Existing Patients Records Effectively | IT Support and Hardware for Clinics | Scoop.it

Cracking the code to access and save the heart of medical care

Medical records are undoubtedly the lifelines of medical care today. You don’t just need them to treat the patient correctly and follow-up well but also to ensure that you have documented it and have a record.

 

These are not just some paperwork requirement of the process; they are also legal documents and have come a long way,from being mere bundles of files to an important requirement in the medico-legal environment.

 

The change in the stature of patient records in the entire system has led to many strategies being developed to ascertain tracking and maintaining of patient records of both new and old patients effectively.

 

Here we list for you some foolproof and effective ways of doing the same at your clinic.

1. Unique Clinic Identity Document (UCID)

UCID is a unique alphanumeric or numeric code generated by the Clinic Management software for each new patient at the clinic. The software can be customized to generate such an ID ensuring every record of the patient going forward is stored under this ID. Being a unique code this will not be assigned to any other patient ever and this code becomes equivalent to a personal locker of the patient in the software. To access the records of any patient at any time irrespective of how old or new the patient is, all you need is the UCID and login rights to access it, and lo and behold, all relevant information will be displayed on your screen.

2. Integrate Accurately and Completely

While the Clinic Management software can be customized to generate a UCID for every new patient, old patient records need to be integrated into the system while implementing the software. This is precisely the reason why integration is an important factor to be considered while buying Clinic Management software because you cannot, in any way, afford to lose the medical records of your old patients. They need to be manually or otherwise digitized and saved on the server, to be accessed in exactly the same manner as the new ones.

3. Record Only Through EMR

Discontinue the option of the physical recording of patient records at your clinic. Recording in the software puts into use the EMR module of the software and with only one format of patient records available, tracking and maintaining patient records is easy. If both manual medical record-keeping and EMR are running parallel to each other at your clinic, patient records can never be maintained effectively and the tracking or access will never be easy or complete.

4. Patient Records On Cloud Is Better

In the battle between in-house servers vs. cloud-based server as far as patient records and their access is concerned, the cloud-based server will win hands down. The in-house server may be down for maintenance or due to some technical glitch and in that down-time no patient records can be accessed or recorded; while on cloud-based servers, continuity in tracking and maintaining the patient records is a key feature. Using a cloud-based server is a better option to effectively track and maintain patient records.

While there are many more ways to effectively maintain and track the patient records of both old and new patients at your clinic, these 4 strategies address the most pertinent issues – maintenance and access to patient records easily.

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