IT Support and Hardware for Clinics
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IT Support and Hardware for Clinics
News, Information and Updates on Hardware and IT Tools to help improve your Medical practice
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How the Cloud Benefits your Healthcare Workforce

How the Cloud Benefits your Healthcare Workforce | IT Support and Hardware for Clinics | Scoop.it

Most Australians are familiar with the benefits of the cloud and whether you realise it or not, the majority of us are already using cloud services of some description, be it Gmail, Dropbox or Office 365. While healthcare is an industry that is commonly known for resisting change, entrepreneurial products and services, first adopters and government legislation for healthcare information and data privacy are driving a change from paper-based to digital record keeping. This, in turn, is allowing a further transition from reliance on on-premise resources to a more collaborative environment in the cloud.

 

At this point, we are aware of the elevator pitch on cloud adoption, where cost reduction, pay-as-you-go subscription models, scalability, flexibility and automated backups are just some of the benefits involved. While all of these are certainly true, healthcare professionals care about the tangible benefits of their practice or clinic. Will this benefit my business? If so, how? Will my staff require training? What processes are open to improvement? Will it increase the bottom line at year end?

 

There are no one-size fits all solution to these questions as each business will operate differently from the next. Cloud service providers that specialise in healthcare will be very familiar with the problems facing healthcare professionals, whether they are in the process of scanning paper-based records to digital, have completed this process and are wondering how to improve efficiency, or are looking to utilise the cloud to roll out additional patient services. Whatever stage you are at it is worth discussing your options with an experienced professional that can offer advice that suits your business.

 

Assuming you are interested in futureproofing your business using the latest technology, the cloud offers specific advantages that make your business easier to manage. These include but are not limited to:

Data Availability

When medical files and data is hosted securely on the cloud it means that any member of your healthcare workforce can use and access centralised data, which reduces administration costs and increases the speed of clinical service delivery. It is worth mentioning that when data is on the cloud, it can be accessed from anywhere by those with the correct user permissions. All that is needed is internet access and a web browser. In other words, even when not on-site, authenticated users can view, add or update existing information as if they were sitting at their office desks.

 

Data availability at all times is key and avoids unnecessary delays when collaborating with fellow colleagues, specialists or patients. Alternatively, you could use fax or perhaps a courier?

Mobility

Data availability is key to successful mobile deployment and both are needed to allow the creation of on-the-move mobile clinics, which are becoming increasingly popular in Australia, given that many patients are located hours from their nearest healthcare provider. The use of mobile clinics allows healthcare professionals to go on tour, much like a rock band but without the noise, and provide first-rate care to their patients as all the information they need is available on the cloud. Add the necessary medical equipment and clinical staff and it is no different from the level of care offered in a brick and mortar practice. It is also cheaper than leasing multiple business premises to cater for a small population in each location. Mobility, in this case, is more than just smartphone or tablet access but the facility to create a mobile version of your clinic headquarters.

Workforce Management

Administration and practice management take up a substantial amount of each working day. Or, at least it used to. Nowadays, many clinics use practice management software for administration tasks and clinical software to handle patient medical records, including x-rays and any other pertinent data. When these are in the cloud, everything can be accessed remotely when necessary, saving time and improving efficiency. A specialist can update records or view appointments during a commute to work or during lunch. No training is required as the practice and clinical software behaves in exactly the same way as in would in the office.

 

When everything is available online, the clinic will find it much easier to outsource talent when needed. From answering calls (think call centre) during busy periods to hiring IT talent or additional administration staff, your business presence on the cloud allows more flexibility than is possible using a single on-premise IT infrastructure. You can select the most qualified applicant from any location if you open to remote working and many Australian companies are. IT professionals, for example, can maintain your on-premise IT structure and also the cloud by performing updates, security checks and backups. They can do all this remotely, saving your company the expense of an on-site and salaried IT support staff. The same is true of administration. If qualified, is it really necessary to travel to your premises when the same work can be performed remotely?

Setup

All of the above sounds great, right? It is only a fraction of the potential benefits available as telehealth, remote consults, video conferencing and more have not been discussed. Suffice to say, any clinic can make the necessary changes and promote themselves as innovative and forward-thinking. Unfortunately, not all make the transition successfully, as they sometimes rely on poor advice or retain IT service providers that lack experience in the cloud or healthcare or even both. Service providers that lack the skills are unlikely to recommend solutions they are unfamiliar with. When your business is at stake in a competitive marketplace, it is not a time to retain ‘the local IT guy’.

 

Therefore, before making any decisions, contact a service provider that focuses on healthcare clients, can support on-premise and cloud solutions with their own team and can offer advice that suits your business alone and not all businesses.

 

Before calling, think about your existing processes, how you would like to improve them and outline any concerns or objectives you may have. These can include compliance, security, cost or worries about integrating existing hardware and software into a cloud environment. An ethical provider will conduct an on-site audit to identify the best approach for your business and outline a range of options for selection.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

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Design Of A Mobile Health Clinic

Design Of A Mobile Health Clinic | IT Support and Hardware for Clinics | Scoop.it

A mobile clinic allows the health provider or health business to deliver its services from multiple locations. Simply put, you go to the patient, they don’t come to you.
The concept of mobile and virtual health clinics has grown rapidly and both are now key business models for health businesses in Australia.

Mobile health clinics have certainly grown in both numbers and services offered, as you now have clinicians and health practitioners flying into towns to hold a clinic or even doing a roadshow-like journey through rural and remote areas.

Mobile health clinics are also increasing in metropolitan areas where health practitioners or health businesses are going into the corporate, government and educational sectors to offer their services to the staff of those organisations.

Simply put, doctors, allied health professionals and community workers are now becoming more mobile and as such, are having a bigger reach.

Most health practitioners agree that the biggest challenge in a mobile health clinic is to be mobile. In order words, the ability to access all the necessary clinical and business tools and offer the same service as an in-house health clinic is the greatest challenge.

Below are some tips on how to design a mobile health clinic (from an IT perspective)

Know what tools you need to complete your tasks in a mobile environment, this includes:

  • The clinical software applications you currently use (MD, BP, Genie, Pathology)
  • The billing applications you currently use (BP Management, eClaims)
  • The communication/messaging applications you currently use (Argus, Healthlink)
  • The administrative tools you currently use (Outlook, calendar)

Ask your current eHealth IT consultant to perform some research on

  • Cloud solutions specific to the health industry
  • Remote desktop solutions
  • Remote access solutions

At REND Tech, our Cloud for Health solution allows mobile, virtual and FIFO businesses to access their complete clinical IT environment from anywhere (home, office, mobile office), at any time and using their preferred device (iPads, tablets, laptops).

Before agreeing on a solution/vendor, ensure that

  • You have thoroughly tested the solution and it meets your requirements
  • Your data and applications are hosted in Australia
  • Your data, applications and complete IT environment are backed up daily
  • You are happy with the security levels provided
  • There is ongoing IT support and maintenance to ensure that your solution is always available.
  • You have tested the solution using wireless, networked and 3G/4G connections

By following the steps above, you should be well and truly on your way to having an excellent IT foundation for your mobile health clinic.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

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Bridging the Gap Between eHealth Vision and Current Realities 

Bridging the Gap Between eHealth Vision and Current Realities  | IT Support and Hardware for Clinics | Scoop.it

The rise of health-related technology solutions is correctly perceived by healthcare professionals as a revolution that will ultimately drive improvement in patient care and increase practice efficiency. This efficiency improvement allows providers to take on more patients and increase profits. It seems like a win-win situation for patients and providers but unfortunately, there are barriers to the adoption of telehealth, telemedicine and mHealth (mobile health) that will take some time to overcome.

What are the adoption barriers in Australia? Why does eHealth offer great potential for Australians? How can we roll out eHealth solutions that benefit healthcare providers and their patients?

 

Go Digital

Perhaps the most visible “challenge” of technology in healthcare was the attempted introduction of personally controlled electronic health record (PCEHR), now rebranded as myHealth Record, in 2012. Despite costing $1 billion, adoption rates by Australians were around 20 per cent, with even healthcare providers unsure how to implement the system in their practices. In 2016, policymakers have decided to introduce an opt-out system where all Australians will have an account automatically unless they deliberately cancel it. This may increase perceived adoption rates but actual usage is another matter entirely as clinicians have yet to see value in it. Targeted training and national promotional campaigns are expected to reverse this trend.

 

With the correct security policies in place, changing from paper-based data to a digital format is not only advised, it is essential, especially in a technological age where collaboration is possible between healthcare profession, their colleagues, specialists and patients. When patient care is the focus, relying on couriers or fax machines to share documents is far less effective than many other solutions available today, such as video conferencing, remote diagnostics and health monitoring devices, for example.

 

Early adoption

Hanging on for dear life to obsolete paper-based methods is a mistake when you consider that even government legislation is driving a conversion to digital. It is the early adopters that will succeed, surpassing the efforts of their competitors in keeping pace as legislative requirements evolve. Early adopters are open to change, can easily adapt their processes to meet changing needs and, yes, will also be more efficient. Whether it is the use of practice management software to simplify administration and store medical records or the sharing of data for consultation with specialists in another region, those who rely on paper-based processes are at a disadvantage. Early adopters and the forward-thinking entrepreneurs that provide working solutions to the healthcare industry all encourage Australians to embrace new technology that will provide tangible benefits to all, not only by improving efficiency and level of care but also streamlining processes and increasing practice profits.

 

Technology

Perceiving future trends, an increasing number eHealth firms that bridge the gap between ideas and products is turning vision to reality, providing a wide range of solutions that solve tangible issues in a country where patients are often located a long distance from healthcare providers. These include but are not limited to:

  • Data availability – The use of cloud-based solutions allows any browser-based device to access on-premise data from anywhere. The use of permission-based access ensures all data is safe and can only be viewed by your healthcare professional
  • Integration of practice management data with medical record storage (including X-rays and images) and compliance with industry and legislative requirements
  • Remote home-based health monitoring for patients with ongoing conditions
  • Video communication with colleagues, patients and specialists for quick diagnostics
  • Patients can monitor themselves using mobile apps or specific hardware that uploads data to your healthcare provider in real-time
  • Secure storage and backup of all data that far exceeds paper-based file storage that is easily compromised or destroyed
  • The use of mobile clinics – a fully equipped mobile clinic can perform as well as its on-premise counterpart if the correct technology is implemented

 

The use of these solutions can result in reduced clinic visits without impacting on care levels, allowing clinicians to prioritise clinic time for those who need it. It is only a matter of time before all clinics adopt technology to eliminate the problems associated with the long distances between clinics and their patients. Some will go on the road with mobile clinics and perform their tasks in exactly the same way as from the main clinic. Others may prefer long-distance video consults. It really doesn’t matter what process is used as long as patient care levels are maintained, data is secure and all processes comply with industry best practices.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
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