IT Support and Hardware for Clinics
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IT Support and Hardware for Clinics
News, Information and Updates on Hardware and IT Tools to help improve your Medical practice
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Apple and IBM reveal 10 iOS apps that aim to change the way you work

Apple and IBM reveal 10 iOS apps that aim to change the way you work | IT Support and Hardware for Clinics |

The way banks, airlines, wireless carriers, and even governments do business could soon change if Apple and IBM have anything to say about it. The two companies now have 10 apps designed to streamline business operations behind the scenes, which may lead to better service for the rest of us.

The new apps are the first wave in a lineup that’s expected to include up to 100 iOS apps for business. IBM is firmly entrenched in enterprise, while Apple’s presence in the halls of giant corporations has been largely unofficial, in the form of employees using their personal iPhones to send company emails. So the two companies partnered up in July to bring their complementary strengths to businesses on iOS.

One app called Incident Aware will give police a real-time look at maps and video from crime scenes, as well as information about victims and suspects, and better backup request capabilities.

Another, Sales Assist, is designed to help retail employees offer better service to shoppers by giving them access to customer profiles with past purchase history for improved recommendations. The app also helps staffers manage inventory.

Apple and IBM produced a pair of apps for airlines: Plan Flight for pilots offers a look at flight schedules, flight plans, and crew manifests and the ability to report in-flight problems to crew on the ground. The other, Passenger+, gives flight crews information about passengers so they can tailor special offers to them.

Citi, Sprint, Air Canada, and Banorte are the first four IBM clients using the apps at launch. Apple is offering AppleCare for Enterprise, a 24-hour customer service line, while IBM takes care of on-site issues.

The two companies will continue to release apps throughout 2015.

Why this matters: This isn’t the first time Apple has ventured into enterprise, or the first time the company has worked with IBM (remember the PowerPC?). The partnership is still in early days, but with IBM’s expertise in enterprise needs like data analytics and Apple’s deft design touch, IBM MobileFirst for iOS could become the enterprise suite of tools to beat—and make everyone’s lives a lot easier.

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Lenovo recalls more than 500,000 power cords due to spark, burn risk

Lenovo recalls more than 500,000 power cords due to spark, burn risk | IT Support and Hardware for Clinics |

Lenovo is issuing a recall for more than 500,000 computer AC power cords in the U.S. after receiving reports of the cord overheating, sparking, melting, and burning. All problematic cords were reported by users outside the U.S. The current recall also affects 44,000 devices sold in Canada, according to the U.S. Consumer Product Safety Commission.

The recall could apply to anyone who purchased an IdeaPad laptop from the B-, G-, S-, U-, V- or Z-series between February 2011 and June 2012. Plain vanilla Lenovo laptops with no IdeaPad or ThinkPad branding are also affected if they are from the B-, G-, and V- series. You can find a complete list of affected models on Lenovo's website.

The impact on you at home: If you're affected by the recall, Lenovo is urging you to cease using the defective power cords immediately. The company is offering a free replacement you can claim via its customer service line at 1-800-426-7378. Operating hours are between 9 a.m. and 5 p.m. ET Monday through Friday.

Checking your cord model number

Beyond determining your model number, you can also check your power cord to see if you have the potentially defective model. First unplug your PC from the power source and then remove the power cord from your PC.

Next, remove the cord from your power brick (the part that goes between your laptop's power brick and the wall outlet). On the end that plugs into your brick, check to see if the model number is LS-15 as pictured at right.

That's the defective model number. If you don't see LS-15 then you should be in the clear.

This is the second major recall for Lenovo in 2014 after the company had to call back more than 34,000 ThinkPad battery packs in March. Lenovo wasn't the only company to recall batteries this year, however, with both Panasonic and Sony also calling back defective products.

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