IT Support and Hardware for Clinics
32.4K views | +12 today
Follow
 
Scoop.it!

How to build a strong business worthy password 

How to build a strong business worthy password  | IT Support and Hardware for Clinics | Scoop.it

DO’s

- Use a passphrase instead of a password

o Using a sentence or phrase instead of just one word can be much easier for you and harder for others to guess e.g. allgoodcowsliketoeatgreengrass or if you want it shorter you can substitute it for, agcltegg

- Use abbreviations or purposely misspelled words

o Love to laugh > Luv2Laf

- Replace some letters with symbols or numbers eg. $ for S, 3 for E

o BEST BOSS > B3STB0$$

- Use punctuation! , -

- If you really have a bad memory maybe use:

o A list of password reminders instead of using the password itself e.g. your favorite place may help you remember tr0p1CALPAR1dice

o Passphrases as they can be much easier to remember rather than an acronym of some sort

o LastPass, KeePass, RoboForm, and password keep all passwords accessible and secure with one password

- a hard time figuring out a password? maybe the best option for you is:

o to use a random password generator! The generator will collect letters, numbers, and symbols for a completely randomized password, the catch with this one though is you may have to write this down somewhere for safe keeping as you may find it hard to remember. There are many free services online you can just search ‘password generator’

 

 

DON’Ts

- Consecutive numbers or letters e.g. abcde, qwerty, 1234,

- Including personal information such as a name or birth date

- Reuse the exact same password for everything

o Even the slightest change within the same password can count as a different password

- Use repeating characters e.g. aaaaa, ttt222, 666

- Make all the characters numbers, uppercase or lowercase letters

- Tell others what your password is

- Keep your password the same forever

- Use words found in the dictionary 

o These words can be much easier to guess and spell

 

Date posted: 2018-03-23 | posted by: ozdoc

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
IT Support and Hardware for Clinics
News, Information and Updates on Hardware and IT Tools to help improve your Medical practice
Your new post is loading...
Your new post is loading...
Scoop.it!

Health Care Providers Face More Direct Billing, More and Tougher Collections

Health Care Providers Face More Direct Billing, More and Tougher Collections | IT Support and Hardware for Clinics | Scoop.it

Opponents figure that they pretty much killed the Affordable Care Act in December when they ended the individual mandate. They may be right. The mandate – the part of the ACA that required Americans to buy health insurance or face a minor penalty – was a key to trying to broaden and deepen the insurance pool, mitigate payers’ risk and, not least, keep premiums at least remotely tethered to people’s ability to pay.

 

Another part of the ACA is also under threat. The law allowed states to agree to an expansion of Medicaid that was meant to help people who couldn’t afford to meet the mandate on their own.  Still another: it also offered subsidies to help payers meet the expenses of covering all the previously untreated people they’d have to insure and of covering everyone’s pre-existing conditions. 

Premiums in fact did not grow as fast in states that accepted the Medicaid expansion during the past three years and as an estimated 40 million more people gained some form of health insurance.

The end of the individual mandate, the junking of one of the subsidies for health insurers and last year’s drastically truncated open enrollment period for the remaining Exchange plans, however, have again started to reduce the number of Americans with health insurance.

 

These changes affect more than practice volume. They impact operations for practices that retain patients, too.

For without increased attention to “revenue cycle,” all health care providers can expect to be doing more direct billing of patients, doing more collections work and assuming more bad debt from people with higher, tougher-to-pay deductibles in the coming months and years.

 

Here’s why: No one yet knows how many people who bought insurance only because they were required to. There’s reason to believe the end of the individual mandate will start making them drop out of all kinds of plans during the next open enrollment period.

A federally truncated open enrollment period October-December, 2017 has already reduced the number of insured people in the nation.  A number of forces are leading fewer people – and fewer younger, healthy people – to buy plans, and some predictions have premiums rising an extra 10 percent this coming year.

 

More shrinkage is coming. Newly permitted work requirements for Medicaid coverage promise to push still more people into the ranks of the uninsured. Kentucky’s new rules, for example, will drive an estimated 40,000 people out of Medicaid coverage during the next five years. As of this writing, nine other states are considering imposing new restrictions on who can qualify for Medicaid coverage.

 

The increase in the numbers of the uninsured obviously has disturbing implications for the nation’s health as a whole. It will also force payers to raise premiums to make up for the rising costs of being able to spread their risk across smaller, riskier customer pools.

 

The uninsured aren’t the only ones threatening practice finances.

Rising premiums, in turn, are leading employers to offer employees more high-deductible health plans. These HDHPs have lower premiums but higher risk for patients, who in addition to their premiums must pay an average of the first $2,400 of their families’ medical bills out of their own pockets. Some plans have deductibles as high as $10,000.

 

The lower premium costs, however, are attracting more and more people.

 

They are also higher risks for physician practices, which have a harder time collecting from patients with HDHPs. Thirty-seven percent of the people working for employers who offered plans in 2017 chose high-deductible plans. That’s up from 28 percent in 2016. The same year, that accounted for 39.3 percent of all Americans on employer-based health plans. All told, up to 37 percent of insured Americans, regardless of where they bought it, were using HDHPs.

 

But there have been dire unintended consequences. With the costs of care so high, 64 percent of those with high-deductible plans say they’ve put off care because they didn’t want to or couldn’t pay the deductible. And 62 percent said that, despite the lower premiums, they end up spending more on health care than under their previous plan.

 

People with the high-deductible plans thus tend to be bigger financial risks for providers.

Of HDHP customers, 15.5 percent reported having trouble paying medical bills in 2016 (versus 10.3 percent of those with “traditional” plans).

 

In sum, this means everyone in health care – providers, hospitals, practices – are going to chance offending more patients by billing them directly and, at minimum, going to have to devote more resources to revenue cycle and collecting what patients owe them.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

4 Advantages of Maintenance Support

4 Advantages of Maintenance Support | IT Support and Hardware for Clinics | Scoop.it

Managing your hardware and software maintenance contracts can be overwhelming. Most IT assets are under contract and need ongoing support, and with every contract comes a tremendous amount of administrative work to keep those assets covered. As your assets grow in numbers, so does the total across your entire IT infrastructure, making it difficult to track properly.

 

Whether you are managing the contracts on your own, overseeing asset turnover, handling aging assets, or monitoring service levels compliance, it requires continuous effort. This is true for both hardware and software components. As more and more products move from hardware-based to software-based, it creates even more tracking challenges simply because there is no longer a physical asset. Tracking all of these assets with so many moving pieces and multiple manufacturers—from individual asset stop dates to maintenance coverage—can get confusing, convoluted, and leaves a margin for error.

 

Mistakes made could lead to a lapse in contract coverage, costing more money to renew in the long run. When you work with a maintenance support services partner, your assets are effectively managed so you can use them to drive more business.

 

Four Benefits of Having Your Maintenance Handled for You

 

1. Better analysis

With many individual assets to manage, it can be difficult to find the time to identify what needs to be done to remain compliant and run most effectively. With maintenance support, you no longer have to worry whether the information looks right or wrong. Instead, you will receive a thorough analysis of all of your information so you can make the best decisions for your business based on that analysis.

 

2. Cost savings

Not only does a proper analysis provide more accurate data management, it is also a friend to your bottom line. Ongoing asset analysis tackles the complexity of maintenance contracts, including multiple manufacturers, so you can prioritize what’s most important for your business. Not only is someone monitoring your assets for you, but they are also determining if the information is up to date and, in turn, identifying areas that can be reallocated, ultimately cutting costs.

 

3. Time savings

With cost savings, comes time savings. You can remove hours of time from your day, while getting a clearer depiction of your assets. When a maintenance support services partner is tasked with analyzing your assets, you’ll receive more efficient reporting, allowing you to make better and faster decisions for your business.

 

4. Lifecycle management

Get the help you need with lifecycle management and streamline your current support to be as efficient as possible based on your specific assets. With a coverage methodology, you can rest easy knowing that your assets and devices are subject to a thorough analysis, which ensures that everything is functioning optimally. By understanding your inventory and how everything is working together (including aging devices) you will be positioned well for future budgeting and remove any roadblocks if there are specific support issues.

 

Get the Support You Need to Focus on Business Priorities

Having the support you need can help you focus on your business, instead of dealing with the logistics and tracking associated with complicated maintenance contracts. Take advantage of better, more efficient analysis so you can make more informed decisions about your hardware and software devices, save on time and costs, and improve your lifecycle management capabilities.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Cloud performance tests reveal the impact of location

Cloud performance tests reveal the impact of location | IT Support and Hardware for Clinics | Scoop.it

If a cloud-based EHR isn’t fast enough to meet the needs of hospitals and other medical facilities, quality of care will suffer, clinicians and support staff will become frustrated, and provider organizations operating on thin margins will have wasted valuable IT dollars on inadequate technology.

 

Several industry trends make it clear that providers are increasingly confident cloud-based EHRs can deliver data and applications at sufficient speeds because vendors have dramatically reduced latency. Epic Systems, the largest EHR vendor in the U.S., began offering cloud services in 2014 to medical groups and small hospitals. The company said in 2016 that it has seen a big shift among its customers toward cloud-based systems. One of those customers is University of California San Diego Health, which announced in August 2017 that it is migrating its Epic EHR to the cloud.

 

Cerner has also revealed that a number of healthcare systems are moving onto its hosted cloud environment. Inspira Health Network, a nonprofit healthcare organization that serves communities across New Jersey, and Bay State, an integrated health system in western Massachusetts health system, have both moved to Cerner’s cloud hosting model.

 

Another EHR vendor, Athenahealth, offers only cloud-based EHR services to its network of 56 hospitals and 106,000 providers that serves more than 100 million patients. Ellenville Regional Hospital in upstate New York, reports that running its EHR on a single network gives staff in all departments real-time access to patient records.

 

For health systems that will select their own cloud host, after considering the cost of strategic planning and security, the success of a migration ultimately rests on performance. Can EHR data, applications and services be delivered fast enough to support the needs of clinicians? Cloud performance is generally measured by average latency which represents the delay between the time when a client computer requests data and the cloud platform responds.

 

Tests have shown that distance between the cloud provider and the enterprise can have a significant impact on latency with delays of as much as 50 percent when the cloud is at a great distance.

 

Cedexis tested services and found distance was a leading indicator of performance

 

Monitoring company Cedexis performed tests throughout the United States that quantify this. Tests were performed on all of the major cloud platform vendors. The determining factor in latency performance was distance from the test client system to the servers at the cloud data center, with a deterioration of as much as 50 percent seen over longer distances within the same region.

 

For example, tests performed in the northwest region recorded latency was as low as 63 ms. when the cloud was near; a latency of 92 ms. was recorded on a cloud system at a greater distance from the test location. A test on cloud platforms in the northeast found 66 ms. latency on the low end and 78 ms. on the high end.

 

A number of vendors offer cloud performance tests that are free to be used during an evaluation process. One example is

 

CloudHarmony who offers a free service that will test performance for many of the leading vendors at a variety of their geographic locations. The test, at Cloud Harmony Speed Test will provide results for DNS query, downlink and latency.

Integration challenges


Migrating an EHR system to the cloud rarely is an all-or-nothing process. Rather, many healthcare IT managers are moving incrementally, evaluating the success of each application migration, learning from mistakes, and carefully preparing the next move based on need and experience. For example, some may decide to first migrate back-office or HR applications, and eventually, migrate clinical apps and billing data at a later date. Providers certainly can choose a one-shot migration to the cloud, but they run the risk of network and system disruptions, loss of productivity, and bandwidth limitations.

 

After cloud migration goals are set, computing models are chosen, and a migration plan established, healthcare providers can begin choosing a CSP (or more than one). For providers with concerns about potential latency issues, selecting a CSP with a hosted location close to the provider’s facilities makes sense. The provider’s IT staff and the CSP can then begin the cloud migration. This process involves addressing several integration challenges.

 

Perhaps the primary challenge is to prevent disruptions to systems or services during or as a result of the migration that would impact clinical care, staff productivity, or IT processes. Other challenges include protecting and backing up migrated data and connecting to and integrating disparate systems.

 

Integration may involve linking cloud-based apps and data with non-cloud apps in legacy systems. “An illustrative scenario could involve a multi-hospital operation which chooses to retain on-premises EHR for inpatient operations but wants to leverage public cloud services for geographically distributed outpatient clinics,” according to the Cloud Standards Customer Council (CSCC).

 

The CSCC argues that a successful cloud EHR migration depends on security and network connectivity.

 

“Whether you are ensuring insurance coverage for the public, developing the next generation of cancer drugs, or providing critical care/tier I trauma services, the new emphasis is being put on providing network availability, performance and security,” CSCC writes. “Although creating a highly available network might be expensive, those costs can be offset by the capabilities provided to the organization.”

 

The vast majority of healthcare providers today have moved or are moving applications, infrastructure, or development platforms to the cloud because they recognize the performance benefits and cost savings. For a cloud migration to pay off, providers must develop a realistic migration strategy and goals, choose the appropriate cloud computing and services models, find one or more CSPs whose services, support, and pricing match their needs and ensure that their networks have the bandwidth capacity to handle cloud-based workloads.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

5 advantages of cloud computing and how they can benefit your practice

5 advantages of cloud computing and how they can benefit your practice | IT Support and Hardware for Clinics | Scoop.it

While the specialty may vary, practices of all sizes across Australia are turning to the cloud to run their business. With the launch of Clinic to Cloud (C2C) in early 2015, over 1200+ healthcare professionals, operating from hundreds of different practices are now computing with our cloud-based platform. With new clinicians joining C2C daily, benefits of the cloud services are now being widely recognized and accepted as the norm.

 

So if you’re looking to open a new practice for the first time or hoping to migrate your existing practice to the cloud, let’s look at 5 advantages of cloud computing and how your practice can benefit:

 1. Staying in touch

Cloud computing is storing and securely interacting with data over the internet, rather than your computer or local server. That puts connectivity and real-time data as the clearest advantage of working on the cloud. Yes, someone changed the WIFI password without telling you or the careless construction worker nearby didn’t check before drilling. However, one can argue that servers fail and files get lost. The internet is truly an essential resource, which is why it has become so readily accessible and available from multiple sources, smartphone, portable WIFI device, personal connection, net hubs at cafes, offices and even some commercial planes will essentially keep you connected.

 

What does this mean for the clinician? Not only that your data is stored in state of the art datacentres, as long as you are connected, but you can also run your practice.  Control you practice on-site, from home, hospital, on break at your favorite café or even on the flight to your next medical conference from a desktop or mobile device. Full connectivity anytime, anywhere – this is the cloud.

 

  1. Tools of the Trade

Smartphones, tablets, and ultrabooks are essential tools for any busy working professional. With top cloud services offering dedicated mobile apps, working on the go also means working with your indispensable devices. Like the stethoscope to the physician or the scalpel to the surgeon – The Clinic to Cloud App gives you the tools to stay conveniently connected with your practice whilst on the go. For time-poor clinicians, buying time during your super busy schedule comes from having your entire practice visible from your smartphone.

 

  1. That new software smell

Top cloud providers are regularly updating and improving their software. The moment updates are released, they are made available for the benefit of all customers. You would have noticed those design changes and new features on your social media account without you manually needing to install or upgrade anything. Simply log in and updates are there. Clinic to Cloud follows suit, we typically update every 3 to 4 weeks to better user outcomes and reduce practice costs. On release date, all our subscribers then benefit with the best part being at no extra cost. For the clinician - you are not wasting time having to update your practice software or pay for often expensive IT support to run updates. It’s cloud and it’s simple.

 

  1. Soft on the Wallet

Moving to the cloud can save you large capital expenditure, as you do not have to purchase expensive servers and other I.T hardware to host your data or run your software. Accessing your cloud application, in many cases, simply requires an internet capable device (smartphone, tablet, or computer) and an internet connection. Not to mention, local servers also have expensive on-going maintenance and repair costs and backup requirements as well. Clinic to Cloud does not require complex IT infrastructure and server equipment with messy cabling disrupting the feng shui of your practice. A modern desktop or laptop computer and you are on your way to the clouds.

 

  1. Security and Data

One of the concerns with Cloud is typically security and many are concerned about the safety of Cloud hosted software applications. Although we understand the feelings behind the concern, studies have shown that the cloud is safer than on-premise servers that are susceptible to virus and hardware failure and data loss daily. Cloud solutions can be compared to Airline travel; they remain the safest way to do business.  At Clinic to Cloud, we have taken additional security measures such as to Factor Authentication and high levels of encryption.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

8 Health IT Trends to Watch

8 Health IT Trends to Watch | IT Support and Hardware for Clinics | Scoop.it

“We’re in the middle of an incredible moment in the healthcare industry, where expectations and standards are shifting.”

 

That statement was part of the opening remarks from Cerner’s Senior Vice President of Population Health John Glaser at the 2017 Cerner Health Conference. His position was a strong one: The industry, he says, is shifting from reactive sick care to proactive health management, from fragmented niche care to a cross-continuum care system and from reward for volume to reward for quality, efficiency, and safety.

 

Today, we’re watching as the physician, long considered to be at the center of the healthcare universe, is moving aside in favor of the consumer.

 

These shifts aren’t happening in a vacuum: They’re touching in every area of the industry, and they are reshaping the way the business of healthcare is done. Here’s a look at some of the top trends that will push the industry forward in 2018.

 

Consumer-centered health care


We talked a lot about the rise of consumerism in health care over the last year, and that train is not going to slow down in 2018. Increasingly, we're seeing people wanting to have a more active role in managing their own health and care (this is particularly clear when we consider the rise of mobile health apps and wearables). They expect the same level of information, detail, and options that they have in other industries when it comes to making purchase decisions, and there is a rising call for data transparency and access.

 

While there have been some great strides toward empowering the individual with healthcare organizations working to improve the patient experience, we're still waiting for the healthcare industry to wholly adapt to the needs of the consumer.

 

At Cerner, we recognize this as a new era, where the consumer will, at last, join their own health care team. That's why, at this year's CHC, Cerner President Zane Burke announced that we’re making a free consumer-directed health record available within our clients’ enterprise portals, providing individuals more control over how their data is used and shared. Each patient will have his or her information compiled on their behalf and can direct the use of that information to create their own experience.

 

The era of the consumer is here – and it’s time for the healthcare industry to embrace that.

 

IoT


From controlling the thermostat on your phone to monitoring your health with technology, the Internet of Things (IoT) is transforming the way we work, live and interact with the world around us. IoT has been a popular phrase in health care for the past few years, but today, the conversation is shifting. The primary issue now is understanding how we can take the plethora of big data available from connected systems and tailor it to provide person-centric care.

 

Moving forward, we need to harness the potential of IoT to drive better efficiencies. From a data collection perspective, the advantages of connected medical devices are vast. When we can provide data bridges from disparate health care systems within a single organization, we’re making critical patient information more accessible to clinicians and care teams and ultimately impacting patient outcomes.

 

Through the use of IoT devices, we have the opportunity to deliver true virtual care for chronic condition management, virtual visits, and other care coordination activities to streamline and benefit the patient. Connected devices enable more real-time insights and health status for a person.

 

“IoT is tied to consumer enablement, which ranges from remote patient monitoring to mobile applications,” Hamilton says, “and it certainly includes the ever-increasing trend of telehealth, which isn’t going to go away.”

 

Artificial Intelligence


“Intelligence isn't a new idea,” Glaser said at CHC. Our cars tell us when the oil is low, and they’ve been doing that for years. But we’re about to take a significant leap in the intelligence of our devices. We’re already seeing this with products from companies like AWS, Azure, and Google.

 

We're in the early stages of seeing how artificial intelligence will play out in the healthcare industry. One example is in precision medicine, an approach for disease treatment and prevention that accounts for individual variability in genes, environment, and lifestyle for each person. This approach relies heavily on big data analytics, where machine learning algorithms and precision molecular tools make it possible to understand the mechanisms of disease and match up individual problems with personalized treatments. The implications for genomics and precision oncology are significant.

 

We’re also beginning to see AI algorithms affect and enhance medical imaging. These algorithms find patterns in images, identifying specific anatomical markers and scoping details that the human eye can’t – while simultaneously combing through a patient’s history, helping clinicians make efficient and quick diagnoses. The future of AI in health care won’t see clinicians being replaced by machines but rather empowered by them.

 

Big Data


“Data is the new oil,” Andreas Weigend, Amazon's former Chief Scientist, said recently. It’s a bold statement, but he has a point: Big data and cloud technology are changing how we interact with data, and previously untapped data sources are now attainable.

 

One of the greatest examples of big data’s implications for the healthcare industry is in predictive analytics, where data is used to identify behavior patterns in a patient or population and forecast outcomes. For example, when EHR data is organized into meaningful groups, such as social determinant factors, it can help predict hospital readmissions and can shed some insight on strategies to improve readmission rates.

 

This power to affect additional value and efficiencies within a hospital setting is no small thing. Perhaps most critically, these newfound big data insights are pushed to those that can make a difference: clinicians and care team members. Acute and ambulatory decision support, for example, can be enhanced by creating an empowered care team with a clear picture of the patient, thanks to increased access to patient data that's built directly into the existing daily workflows. And big data has exciting implications for precision medicine.

 

Whatever route organizations hoping to take with big data, it's clear that it will be a catalyst for change for the better good and health of society.

 

Data governance


As organizations begin to share data across departments and with other health systems, there can be a few questions: Who owns this data? Have the appropriate parties consented to its release? What are the rules, conditions, and terms of data sharing?

 

“Data governance is a huge thing that organizations are struggling with right now, even as they try to solve for it,” says Hamilton. In a recent survey, only 44 percent of hospital leaders said they had data governance capability across their entire organization, while 56 percent said they had inefficient governance standards.

 

What organizations really need is a governance strategy that everyone understands and can abide by, Hamilton says. In the future, we’ll see more and more healthcare organizations looking for help from external experts to create and refine their data governance protocol and practices.

 

Open platform development and API usage expansion


Open data access and increased interoperability are continuing to clear the road for development in health IT (HIT) – particularly when it comes to academic medical centers and rural health care systems. This trend will only continue to grow as open standards, like SMART Health IT and the HL7 FHIR standard, encourage a new level of collaboration and innovation.

 

As the FHIR standard matures, we’re going to see an explosion of new apps that can integrate with EHRs to help improve workflow efficiencies and achieve better outcomes. Application programming interfaces (APIs) offer direct programming access to the underlying health IT system and enable 'app' developers to create tools that can ingest EHR data and provide new services to consumers.

 

In a previous blog post, Cerner's Dr. David McCallie discussed how, through projects like SMART® on FHIR®, providers are becoming familiar with APIs that support customization of the EHR experience. However, API access is not limited to providers. A new class of APIs will give consumers the ability to access their health information on demand via apps of their choice. These APIs are emerging thanks to consumer demand, and they are also driven by major regulations coming into effect – particularly Meaningful Use Stage 3.

 

Consumer-directed access will place control of personal health information in the consumers' hands. APIs that allow the transfer of discrete data will help drive the advancement of interoperability by delivering more specific data where it makes sense within the workflow, in a way that positively impacts outcomes.

 

UX and health IT


On the coattails of the rise of consumerism in health care is a growing emphasis on integrating user-centered design into healthcare products and solutions. To optimize any solution, user experience (UX) must be engineered in at every step of the solution design process. This way, the experience for the HIT user – be they a clinician or a patient – should meet or exceed their expectations.

 

Cerner's Vice President of User Experience, Paul Weaver, discusses the integration of UX design thinking and health IT through the example of mobile health apps. "When you think about consumer apps today, there is a huge amount of competition to get people's attention," Weaver says. "If you search for a notes app on the Apple store, for example, there's probably a few hundred for you to choose from. So, if I'm an app developer, how do I design the app of choice?"

 

The answer, Weaver says, is by providing a quality user experience.

 

"In the health space, historically, this has been a little bit of a walled garden," he adds. "You go to a health provider, and they give you a link to the app they want you to use, and there's no choice in the matter." It's the responsibility of the UX team to think about that application in the context of all their other solutions available so that whatever they're designing sits alongside its contemporaries in an equal level of quality.

 

UX is about more than just creating user-friendly applications. It’s a state of mind – a perspective that favors taking a human-centered approach to creating solutions. "That's what we're starting to achieve here," Weaver says, "and we're on the cusp of it becoming real for our end users, which is fantastic. How there be anything more exciting than an application that actually helps your health?"

 

Payer-provider convergence


One of the most significant trends in today’s market is the blurring of roles between providers and payers. As the industry shifts toward value-based care, it should become increasingly easy for payers and providers to collaborate at the point of care. A person’s relevant medical history, including medications and treatment plan, should be available to both the healthcare provider and payer – that way the patient’s insurance benefits are included in the provider network and are in sync. Shared access to this data means that clinicians are empowered to provide the right care at the right time to the right patient.

 

That’s payer-provider convergence in theory – but the reality is that there are two dynamics happening in tandem.

 

“You've got providers trying to take on characteristics of a payer because they’re doing at-risk relationships, and you’re seeing the payers making a direct play into the provider market,” says Ryan Hamilton, Cerner’s Senior Vice President of Population Health. Recent moves, such as UnitedHealth’s Optum purchasing DaVita Medical Group and Amazon’s push into pharmaceutical distribution, suggest that the trend of payers and providers merging together will continue to rise.

 

Along the same lines, there’s a lot of interest right now around provider network management – and that focus is only expected to grow. “How you actually recruit, manage and maintain a high-quality network of providers is and will continue to be a huge focus for our client base,” Hamilton says.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Keep Your Appointments Afloat! 

Keep Your Appointments Afloat!  | IT Support and Hardware for Clinics | Scoop.it

Summer can be a busy time for sailing and boating businesses as people flock to the beach, bays, rivers and lakes for a fun day on the water. Online scheduling software from Appointment-Plus can be the perfect partner for operators looking to spend less time booking reservations and more time on the water with their customers.

 

Used by businesses coast to coast for scheduling sailing lessons and booking boat rental reservations, Appointment-Plus helps these operations automate and streamline their appointment-setting procedures with such functionality as online self-scheduling, which allows customers to view availability and book their lessons and reservations online, 24 hours a day; automated e-mail and text message reminders, which inform customers of their upcoming appointments and reservations; accurate recordkeeping and report-generating features; and e-marketing capabilities for sending current and past customers information on specials, discounts and other news.

 

“Sailing and boating businesses provide fantastic recreational opportunities for individuals and families throughout the nation,” says Jeff Fleming, marketing director at Appointment-Plus. “Our software helps automate and streamline the entire appointment- and reservation-scheduling process, allowing them to spend more time focused on their operations and their customers.”

 

A Software as a Service (SaaS) application, Appointment-Plus is Web-based and accessible from any Internet connection. This gives operators the ability to access their scheduling calendar from outside of their home or office. Additionally, Appointment-Plus does not require a Web site, expensive hardware or time-consuming installations to use. Pricing starts at $39 per month with no long-term contracts and free set-up assistance with a dedicated coach.

 

Businesses that utilize the online self-scheduling feature can expect a significant drop in the number of phone calls from customers looking to book appointments and check availability. This functionality is especially beneficial if the operator does not have an office or receptionist and routinely takes phone calls at the dock or on the water while giving lessons.

 

“Just think of the convenience of allowing your customers to schedule their lessons or reserve their watercraft at any hour of the day and at their own convenience,” Fleming adds. “Plus, you’ll spend less time answering the phone call and returning messages.”

 

Appointment-Plus supplies almost 4,000 clients throughout the United States, Canada and 10 other countries the tools they need to schedule customer and patient appointment times, book rooms, accept registrations and many other services. Geared primarily toward small businesses such as doctors’ offices, spas, health clubs and massage therapists, users of the service also include Fortune 500 companies; colleges and universities; healthcare agencies and facilities; federal and local government; and freight and delivery companies.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Doctors Software for Clinic Management  

Doctors Software for Clinic Management   | IT Support and Hardware for Clinics | Scoop.it

Clinic business is extra complicated than ever, with Doctors Software for Clinic Management, you get easy solutions for each part of your routine work, from scheduling appointments to billing. We take care of your business by providing the perfect solution so you take care of your patients more efficiently. Doctors Software for Clinic Management was designed with the help of a medical doctor and clinic staff to make it a fit choice for your working environment. Our Doctor’s module is easy to use. Connection with Labs, Pharmacies and more, make your work easy and quick and it works the way you work.

 

Doctors Software for Clinic Management is an efficient and automatic way of dealing with health facility with options like Doctor’s appointments, administrative activities, patient’s treatment history, diagnostics information, and billing, etc. Doctor’s software for clinic management is good for a hospital with single/multiple locations. It was developed keeping in mind the small and medium-size polyclinics too, and the focus was especially on portability and ease of use. Doctors Software for Clinic Management covers most of the standard features often found in software made for clinics or hospitals.

 

Ease of use, manageability, multi-user functionality, the fast information retrieving in Doctors Software for Clinic Management are exemplary as compared to other such programs. Deciding to use Doctors Software program based on the cloud platform is very cost effective for the clinics. Doctors Sofware for Clinic Management is a good choice for the small as well as huge hospitals or clinic setup. It requires no much expenditure on equipment, hardware or trained IT staff. Those are the resources that a health facility, assisting an in-house IT setup to have to utilize, which are costly. This optimized Doctors Software for Clinic Management is updated, configured and maintained within the cloud through the skilled IT professionals. The users are, hence, free from the burden. It results in price saving and the staff pays attention to the main functions of the Clinic.

 

Easy to use, and Efficient

Doctors Software for Clinic Management gives rapid, simple and easy solutions for the Hospitals or Clinics to manage daily tasks. It allows for streamlining report generation, inventory management, patient management, employee’s attendance and other tasks. Doctors Software for Clinic Management smoothly integrates with your workflow. This cloud-based software program easily distinguishes scheduling for different physicians and a simple interface that consists of tabs for speedy switching across different features and functions. With these features, an easy to use patient portal, detailed reporting, and customizable workflow, Doctors Software for Clinic Management covers the various aspects of clinic management and administration.

Doctors Software for Clinic Management is very easy to use, and effective software program to control the management process of clinic or hospital. This Software Program is one of the best for individual Doctor Clinic or a hospital. In case you are looking for easy to apply and easy to keep software in your clinic or small health center, this software program is best for you. At a very affordable price, you not only get the software but also free training and support from our company.

A Product of EVision Techno Services

Doctors Software for Clinic Management is a Module of EVision’s Hospital Management System.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Avoid Clinical Data Loss

Avoid Clinical Data Loss | IT Support and Hardware for Clinics | Scoop.it

Have you checked your clinical data backups in the last four weeks? Do you have a signed document from your IT vendor agreeing to your patient confidentiality policy? Finally, as a business owner or manager, do you know what security policies and technologies are in place to protect your patients’ data?

 

If you’ve answered no to any of those questions, then you’re not alone and unfortunately, your business might be at risk.

 

43 percent of the health businesses audited by REND Tech Associates in 2013 believed they implemented adequate security measures in their businesses. However, our audit results told a different story.

 

One of the costliest technology risks to a healthy business is the failure to recover current patient data easily and promptly. The inability to do so can have severe medico-legal implications for health businesses and their patients. Such risk is always linked to the backup policy that businesses chose to implement.

 

To minimize the risk of not being able to recover your patients’ data when you need it most, I suggest contracting an eHealth engineer to design and tailor a backup plan unique to your business and available technology.

 

The second major source of data loss risk is the unauthorized access to clinical patient data by IT vendors. Whilst we can agree that not all IT vendors actively choose to access clinical patient data, there have been cases reported where practices and health businesses have faced legal actions due to their inability to provide signed confidentiality agreements from their IT vendors and staff.

 

If you don’t have a signed document from your eHealth engineer stating that they meet your patient data access policy then you need to obtain one now.

 

If you’d like a confidentiality agreement template then please feel free to call us and we’ll be able to send you a generic template.

 

The third security risk to health businesses is the unauthorized access of patient data, which we all commonly know as hacking. However, most health business owners or managers aren’t aware that half the hacking cases reported aren’t external hacks but internal ones.

 

An internal hack is when an unauthorized staff member or stakeholder within the business is able to access clinical or business data that they are not supposed to.

 

To remove the internal hack risk from your business you can implement a few simple steps. The first step is to ask the clinical staff not to share their passwords with other staff members. The second tip is to ensure that no one except the business owner, manager and IT vendor can access the server. The third tip is to audit your business IT platform every 12 months. It is important to have an external eHealth engineer audit your current IT platform and check the level of service that your IT provider is delivering.

 

Ongoing regular audits ensure that your business is protected from downtime due to technology failure, medico-legal complications due to unauthorized data access and most importantly, ensuring that you can always use your backups when needed.

 

If you enjoyed this article and would like more useful tips, then I’d encourage you to visit our website for more useful articles, tips, and recommendations.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Tips to Make Your Clinic More Efficient

Tips to Make Your Clinic More Efficient | IT Support and Hardware for Clinics | Scoop.it

Business process engineering or business workflow optimization are terms used to describe how an organization and its staff are able to achieve more by changing or improving the way they do things.

 

By ’achieving more‘ we mean either getting the same results from a previous process but by doing less or delivering better results by doing things in a new way.

 

Ultimately business process engineering makes the clinic more efficient AND more productive. We surveyed some of our existing customers (specifically for this blog) to find out areas that they had improved on in their business. The key areas were:

  • Reducing administration work
  • Simplifying the patient journey
  • Reducing staff error
  • Reducing the workload on management and the team in general
  • Promoting a better culture at work by making it less stressful

 

Now for the fun part, below are the top five workflow changes our clients implemented (by using technology) that made them and their staff more productive:

 

Systemise the business via an online portal: We touched on this last week and it’s no surprise that systemizing the business in a way that makes it easy for the staff to follow the processes helps both business efficiency and staff productivity. Our clients (specifically those in the management layer) have found more time to focus on more important tasks by directing the staff to visit the online portals for answers they may require in terms of completing a business task. Systemising all business processes and delivering them in an interactive method will certainly reduce the number of times you will hear “How do I do this?” and the number of times you will think “Why can’t they just do it?”.

 

Technology on the go (Cloud Computing): Are you one of those doctors/practice managers who travel or work from different locations? You see your patient, write your notes then drive (or fly) back to the office to enter the notes into your clinical system? Cloud computing allows doctors to access their clinical software from anywhere. This simply permits you to enter the patient data while you are still with the patient which in turn, cuts down your administration work dramatically.

 

Social media at work: Sure, some managers will say “No Way” to have a chat program at work but the reality is that all high-efficiency organizations are implementing work-specific chat programs to allow their staff to communicate quicker. Whilst Skype is an option, there are many other programs that permit staff to chat and share information with each other easily.

 

Let the website reduce inbound inquiries: This isn’t something new or revolutionary but we still work with businesses on changing their website from a business card to a new staff member. Here’s the tip, write a list of the 10 most common inbound inquiries your staff receive and then put the answers to those inquiries on the contact us page on your website. You’ll notice that the inbound calls you receive are now more relevant and direct. If you could use short videos to answer those questions then you have just saved yourself and your staff a lot of time, freeing them up to complete more important work.

 

Online timesheets: You’re probably thinking, huh? What do you mean by online timesheets? Well, those who work on a contract basis are generally required to submit a timesheet. It’s generally printing out a spreadsheet, filling in the hours, signing the form and popping it into the manager's pigeonhole. We believe it’s easier to complete the time sheet and submit it online. It saves the payroll staff and management a lot of time and processing work. General practice clinics (same as all health businesses) have adopted this technology to reduce user error, payroll issues and most importantly, reduce the time it takes to remind staff to complete their timesheets.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Bridging the Gap Between eHealth Vision and Current Realities 

Bridging the Gap Between eHealth Vision and Current Realities  | IT Support and Hardware for Clinics | Scoop.it

The rise of health-related technology solutions is correctly perceived by healthcare professionals as a revolution that will ultimately drive improvement in patient care and increase practice efficiency. This efficiency improvement allows providers to take on more patients and increase profits. It seems like a win-win situation for patients and providers but unfortunately, there are barriers to the adoption of telehealth, telemedicine and mHealth (mobile health) that will take some time to overcome.

What are the adoption barriers in Australia? Why does eHealth offer great potential for Australians? How can we roll out eHealth solutions that benefit healthcare providers and their patients?

 

Go Digital

Perhaps the most visible “challenge” of technology in healthcare was the attempted introduction of personally controlled electronic health record (PCEHR), now rebranded as myHealth Record, in 2012. Despite costing $1 billion, adoption rates by Australians were around 20 per cent, with even healthcare providers unsure how to implement the system in their practices. In 2016, policymakers have decided to introduce an opt-out system where all Australians will have an account automatically unless they deliberately cancel it. This may increase perceived adoption rates but actual usage is another matter entirely as clinicians have yet to see value in it. Targeted training and national promotional campaigns are expected to reverse this trend.

 

With the correct security policies in place, changing from paper-based data to a digital format is not only advised, it is essential, especially in a technological age where collaboration is possible between healthcare profession, their colleagues, specialists and patients. When patient care is the focus, relying on couriers or fax machines to share documents is far less effective than many other solutions available today, such as video conferencing, remote diagnostics and health monitoring devices, for example.

 

Early adoption

Hanging on for dear life to obsolete paper-based methods is a mistake when you consider that even government legislation is driving a conversion to digital. It is the early adopters that will succeed, surpassing the efforts of their competitors in keeping pace as legislative requirements evolve. Early adopters are open to change, can easily adapt their processes to meet changing needs and, yes, will also be more efficient. Whether it is the use of practice management software to simplify administration and store medical records or the sharing of data for consultation with specialists in another region, those who rely on paper-based processes are at a disadvantage. Early adopters and the forward-thinking entrepreneurs that provide working solutions to the healthcare industry all encourage Australians to embrace new technology that will provide tangible benefits to all, not only by improving efficiency and level of care but also streamlining processes and increasing practice profits.

 

Technology

Perceiving future trends, an increasing number eHealth firms that bridge the gap between ideas and products is turning vision to reality, providing a wide range of solutions that solve tangible issues in a country where patients are often located a long distance from healthcare providers. These include but are not limited to:

  • Data availability – The use of cloud-based solutions allows any browser-based device to access on-premise data from anywhere. The use of permission-based access ensures all data is safe and can only be viewed by your healthcare professional
  • Integration of practice management data with medical record storage (including X-rays and images) and compliance with industry and legislative requirements
  • Remote home-based health monitoring for patients with ongoing conditions
  • Video communication with colleagues, patients and specialists for quick diagnostics
  • Patients can monitor themselves using mobile apps or specific hardware that uploads data to your healthcare provider in real-time
  • Secure storage and backup of all data that far exceeds paper-based file storage that is easily compromised or destroyed
  • The use of mobile clinics – a fully equipped mobile clinic can perform as well as its on-premise counterpart if the correct technology is implemented

 

The use of these solutions can result in reduced clinic visits without impacting on care levels, allowing clinicians to prioritise clinic time for those who need it. It is only a matter of time before all clinics adopt technology to eliminate the problems associated with the long distances between clinics and their patients. Some will go on the road with mobile clinics and perform their tasks in exactly the same way as from the main clinic. Others may prefer long-distance video consults. It really doesn’t matter what process is used as long as patient care levels are maintained, data is secure and all processes comply with industry best practices.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Online Healthcare Can Reduce Your Printing Costs

Online Healthcare Can Reduce Your Printing Costs | IT Support and Hardware for Clinics | Scoop.it

Arguably one of the biggest expenses in a healthcare business is contributed to the toner and paper costs.

Although a lot of clinics are now moving to a “paperless” practice, printing is still a requirement for prescriptions, reports and referrals.

 

On average, a medical centre prints 900 pages per month per provider and close to 1600 pages per month per reception desk.

The average printing costs per page are around the $0.04 per page which is roughly $432 per year per provider. This does not consider the costs of the drums, repairs, paper and ongoing troubleshooting.

 

Working with our printing partners we have come up with a few effective steps which will reduce your printing costs and increase the lifecycle of your printers.

 

Standardise The Printers

The most effective way to reduce your printing costs is to ensure that all the printers in the clinic are of the same brand and model. This means that you can acquire the toner at a cheaper rate (buy in bulk) and service and support the printers at a lower cost.

 

Use Original Toner

Although it is tempting to acquire the cheaper toner from the web, it is important to know that the original toner can guarantee more prints which equates to a lower cost per page and more importantly, using the original toner will not affect your printer.

Aftermarket toners are made with low-quality products which will damage the drums, sensors and other parts of your printer. Ultimately by saving a few dollars per month on toner, you are reducing the lifecycle of your printers.

 

Acquire High-Quality Printers

You get what you pay for right? Make the initial investment a good one and you will give yourself a high 5 for years to come.

What you need to look for is a printer with a long product life for the toner, drums and other parts. Most personal printers cost less than the toner and that is because they are manufactured to be replaced within a short amount of time.

In terms of high-quality printers, they will last for years and if you were to look at your investment across a 3-year span then you will see that high-quality printers and toner will cost less over that period.

 

Consider A Print Management Solution

This is new on the market and it is where you don’t pay for the printer or setup but rather pay a monthly fee against the usage.

For example, you want a top-tier printer which comes at a cost of $600 and you calculate that you will need $600 worth of toner in the first year.

Over a 3 year period, you will spend $2400 on the printer and toner. This excludes any repairs or maintenance.

A print management solution will give you the printer and all the toner you need and base it on a cost per page. Usually 1 or 2 cents per page. The solution also covers any repairs and replacement to the printer.

This means that at the end of 3 years you would’ve paid less and ensured that you didn’t need to replace the hardware.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

What is involved in telemedicine and how much does it cost? 

What is involved in telemedicine and how much does it cost?  | IT Support and Hardware for Clinics | Scoop.it

Now that the use of telemedicine is surging to an all-time high, organizations can easily get lost in implementing the technology just to stay on top of the latest and greatest, but it is easy to get lost in the vast amount of telemedicine technology and equipment options available.

If you are researching your telemedicine options, applying for a grant or just need to put your budget plans together, here are six key elements and associated costs for you to consider.

1. Medical Devices for Specialties

The specific medical devices you need may vary depending on the specialties you plan to serve with telemedicine. The good news is you don't need to have all the answers right away because many equipment providers have scalable and modular telemedicine systems. This means you can purchase just what you need to get started and then add additional devices later on as your program expands into additional specialties. 

The cost of medical devices for basic primary care services can range from $5,000-$10,000, and this would include devices such as an examination camera, ENT scope and digital stethoscope.

2. Communication Platform and Video Conferencing Needs

How you plan to manage the patient-to-remote encounter is also a key component to consider for clinical telemedicine applications. Since you are communicating a patient's critical diagnostic data, the optimal choice is to do it securely and in real time. After all, the beauty of telemedicine is the functionality to have a live interaction between a patient and a remote specialist.

 

AMD Telemedicine recommends using a Web-based encounter management portal to communicate and aggregate medical device data and share it live with the remote physician. This is truly the best way to offer telemedicine services that are as close to an in-person visit as possible. For video conferencing, it is best to first evaluate any video conferencing investments your organization might have already made to see if these can be leveraged for your current application. Many times they integrate seamlessly with encounter management platforms.

Depending on your video conferencing needs, you can complement a Web-based telemedicine portal with either software- or hardware-based video conferencing. To go the software-based route can cost as little as $1,500 per patient site with no cost for the remote provider. The cost for hardware-based video conferencing can start around $10,000 per patient site and increases with the number of remote provider sites you need.

3. Packaging Design and Mobility

Telemedicine carts, cases, wall mounts and other equipment are all just various ways to package the telemedicine hardware and software. Although there is a difference in how aesthetically pleasing they are (or are not), the main thing to keep in mind is whether this packaging will fulfill your intended use, not just now but also in the near future.

Ideally, you want a telemedicine cart or case that is modular and can be easily configured for additional medical specialties so it can evolve with your program. For some applications, such as school-based health centers or long-term care facilities, it is helpful to select a telemedicine system that is an all-in-one package. This helps streamline the purchasing, maintenance, and support for those that don't have a dedicated IT team for their telemedicine programs. All-in-one telemedicine systems that include the telemedicine software, primary care medical devices and the mobile cart/case can range from $20,000 to upward of $28,000.

4. Bandwidth and Internet Connection Recommendations

You may be pleased to know that you don't need to invest in a significant infrastructure overhaul to make telemedicine a reality for your clinic. Of course, your specific needs will vary depending on factors such as location and size or your organization, but the most important consideration is not how much bandwidth you need, but rather how reliable and consistent your bandwidth is.

The most common Internet connections are shared with others, which can cause the upload and download speeds to lag and be interrupted at busy times. So finding a reputable Internet service provider with a commitment to reliable service is the first step. If possible, purchase a business-grade service so you experience a more consistent bandwidth capability to ensure your real-time data is not interrupted or compromised in any way.

5. Training

You already staff your organization or practice with top-notch doctors and nurses, so the next step is to provide these healthcare professionals with the skills and knowledge they need to best make use of your new telemedicine technology in daily operations.

Fortunately, clinical telemedicine equipment training isn't a complicated need to meet, especially if your staff has any familiarity with basic medical devices and modern communication technology. There are two types of training programs to ensure the long-term success of clinical telemedicine programs: user training for clinicians and nurses, and technical training and installation for the IT staff. Training programs like these can range from $200 to $2,000 per site depending on the complexity of equipment, a number of users and other factors. Additionally, the American Telemedicine Association is a fantastic resource for training and education.

6. Support

Finally, the increased reliance on network connectivity and Internet technology at your office means that you'll need to ensure that you have adequate IT staff support. This is likely more of a concern for smaller practices that may not have an in-house IT department. It's a good idea to talk to your telemedicine vendor to determine if it provides installation services, as well as what technical support options are available if you don't have an IT staff of your own.

Navigating the waters of telemedicine can be much easier with the help of industry experts working alongside you and your clinic's employees.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

What Software Is Needed In A Medical Office

What Software Is Needed In A Medical Office | IT Support and Hardware for Clinics | Scoop.it

Many medical and clinical offices are progressing to computer-based organizational systems for their offices. Filing, billing, and prescription services are all online now in a majority of practices, subsequently making offices run more efficiently and reducing stress for patients.

If you are preparing to open a new medical office or upgrade your older system to a computer-based one, here are six of the software programs and services you’ll want to look into.

 

Top 6 Medical Office Software Tools for Your Business


There are many different software programs and packages available to suit your needs, depending on your type of practice. Here are 6 ways to schedule patients faster and more efficiently:

 

1. Electronic Medical RecordsThere is a reason that it is difficult to find any medical office that still uses a paper filing system for patient records. Electronic Medical Records, or EMR software, makes all the information you need instantly available without the worry of a page or note getting lost.

 

2. Electronic Prescription software-Prescription software can be integrated with your EMR of choice to automatically submit prescription orders and save time filling medications

 

3. Medical Billing Software Medical billing software can also be integrated with your EMR software to create instant invoices for services rendered. Most billing software also includes the ability to file insurance information and accept credit and debit card payments.


4. HIPAA SecurityIt is always necessary that you have a good security suite to protect your clientele’s extremely sensitive personal information. For any medical office your security system must meet all HIPPA standards.

 

5. Accounting SoftwareAccounting software is designed to help you handle your inventory and general expense accounts without the need for professionally trained and educated accountants.

 

6. Recovery SoftwareIn the event that your computer comes down with a virus, or your computer’s hardware fails in any way, it is very important that you have a system in place to automatically back-up your data to an outside source and restore it when your computer issues are solved.


Keep in mind also that it is very important that you have a decent technical support plan in place also for all of your equipment and software to get you back up and running in case any issues with your programs should arise.

 

How to Reduce Stress in a Medical Office
You will need a scheduling program that automatically protects against common scheduling programs such as double-booking, understaffing, and patient no-shows.

Scheduling software can help you manage patient and staff schedules and send automatic reminders so your patients don’t miss their next appointment.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Information Technology in Today’s Veterinary Practice -

Information Technology in Today’s Veterinary Practice - | IT Support and Hardware for Clinics | Scoop.it

5 Common challenges of the traditional veterinary practice

  • Paper record keeping, appointment scheduling, service reminder distribution
  • Increased labor cost due to inefficiency
  • Difficulty in accurately managing inventory and accounting
  • Lack of advertisement avenues and initiatives
  • No connection with necessary modern medical equipment, associated practices, or specialty practices

We will now discuss the advantages of moving to a cloud based practice management system.

Why should a practice utilize cloud based technology?

Accuracy of records, reporting, and scheduling

In a paper record practice, patient files can be difficult to locate, reference, and store. Staff may be frequently disorganized, and it may slow the process of patient care. Your staff will likely spend more time shuffling paperwork than providing medical attention.

With a cloud based practice, patient files are easily accessible, updated real-time, and require no physical space for storage. The ability to schedule appointments is streamlined and accurate, reducing client wait-time and cancelled visits.

Increasing client compliance

In a paper record practice, staff is responsible for tracking services due which may lead to missing service reminders or sending redundant communications. But with a cloud based practice, the system does the work for you.  It allows you to send reminders in a variety of ways; postcards, emails, and text messages.

Reducing costs of operation

In a paper record practice, the cost is obvious. The physical storage demands are large and those costs will only continue to grow over time.  The inefficiencies in finding records, tracking service due dates, and communicating with the client is large and are frequently error prone. And in an installed system, you have to worry about the cost of purchasing equipment and updating that equipment.

 

With a cloud based practice, no servers or backups are required which frees up the staff and resources to allow them to provide better patient care. Cloud based systems usually have a low upfront cost with a reasonable monthly subscription price. The monthly price includes the system, automatic updates, support, and training.

Staff productivity and satisfaction

Let’s be honest, most veterinary clinic staff members joined this industry to spend time with animals and to help provide quality care. Managing paper records or an installed system isn’t something they bought into. However, they can leverage their system to help with the quality of care.

 

With a cloud based practice, staff can become more efficient giving them more time to do what they love which is being with the patient and providing that care. A happier staff normally translates to higher revenue.

Client interaction and communication

For a paper record practice, client interaction is limited to office visits, phone calls, and direct mailings. But with a cloud based practice, you get all those plus the ability to email, text message, client portal (pet portal), and social media.

Business growth and expansion

The record keeping process with which you run your practice shouldn’t prevent growth. Using paper records will take a toll on resources and will stifle growth.  An installed system will require more upkeep as hardware becomes outdated.  It is also very common to start with a hardware setup to support your clinic, but then grow out of that hardware setup. This would require new hardware and servers.

With a cloud based practice, servers are managed by the software vendor and are set up to grow with the business.

Medical technology and cross practice connectivity

For a paper record practice, there is no option to seamlessly pull in lab results, radiographs, or specialists’ reports – they must all be stored separately.  Coordinating this with a multi-location practice is near impossible.

With an install system, you can at least connect your software to external devices like lab analyzers and x-ray equipment. However, you can’t easily connect multi-location practices.

With a cloud based system, you can do both and do both well. In a multi-location practice, you can easily access one or more clinics from the same computer or device. You can also share clients and patients across locations reducing double entry. In most cases, you can run reports that show a group practice view which is near impossible with paper or installed systems.

Eddie Heinz is the CEO of eVetPractice.com, a leading provider of veterinary practice management software. Founded in 2011, the company’s clientele spans more than 40 states within the United States, as well as Canada and Australia.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

4 Industries That Find Blockchain Technology Useful

4 Industries That Find Blockchain Technology Useful | IT Support and Hardware for Clinics | Scoop.it

 

By 2024, the global blockchain market is expected to be worth $20 billion, and according to a recent study by IBM, one-third of C-level executives are considering adopting these technologies. Does that surprise you? Is your organization exploring blockchain or distributed ledger solutions?

 

Recent reports indicate that blockchain has the potential to reduce certain industries’ infrastructure costs by 30 percent. Additionally, there’s a $8-12 billion annual savings for certain industries that use blockchain technology. Let that sink in.

 

Companies of all industry types are using blockchain technology to help them improve transparency, traceability and trust; but here are four industry-specific benefits.

 

  1. Healthcare: Hospitals are now able to seamlessly access patient data shared between member hospitals and participating hospitals.
  2. Banking: Financial institutions are able to simplify and speed up the transfer of funds, while ensuring the identity of the user.
  3. Supply chain: Manufacturers can ensure the authenticity of goods and products with better transparency and accountability.
  4. Insurance: Companies can eliminate common sources of fraud, and use smart contracts to improve efficiency and improve customer experience.

 

With all of these sample use cases, blockchain helps companies increase efficiency and reduce friction. Sirius offers various services to help organizations define and develop their blockchain solution.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Is it ok to store my clinic data in the cloud?

Is it ok to store my clinic data in the cloud? | IT Support and Hardware for Clinics | Scoop.it

If like me you enjoyed gazing out of the window at school, watching the clouds go by during double maths this is for you. Everything seems to be in the cloud these days; music, pictures and all the app things I use to try and make my life a little easier. But as much as I enjoy gazing upwards what is it all really about? What does it mean for you and your clinic? Let’s start at the beginning.

What is the cloud?

In the simplest terms, the cloud means storing and accessing data and programs over the Internet instead of your computer’s hard drive. That’s probably almost as much as you need to know but please read on!

 

When you store data on or run programs from the hard drive, that’s called local storage. Everything you need is physically close to you, which means accessing your data can be fast and easy, for that one computer. But there are downsides. When information is only stored on your computer’s hard drive you are at risk from all of the usual dangers in life; coffee spills, loss of computer …. computer dying, I’m sure we all have stories along those lines. So what does it mean to have your information in the cloud?

 

Well, “The Cloud” is a buzzword that suggests everything is floating in the sky. But the reality is that the cloud is not floating above our heads, it is a physical infrastructure, its many computers all over the world. Unsurprisingly many people don’t take the time to wonder where their data actually goes or how it gets there they are just happy that it works.

What are the benefits to working in the cloud?

Working in the cloud can allow your clinic to be nimble, efficient and cost-effective. If your clinic quickly needs access to more resources, it can be scaled up quickly in the cloud. Also, if you experience any of the events mentioned above which would have a serious impact on your business your information will be safe as it’s not directly inside the damaged or lost computer. I hope that all makes sense now? Now for the really clever TM3 bit.

Cloud and Data storage

At Blue-Zinc we have a systems team who manage and develop the TM3 business cloud and as we are always trying to improve things we came up with the best possible solution available. The team has taken the flexibility of the cloud but rather than having your information roaming on random servers somewhere your data is stored in the UK (data centres certified with ISO 27001 and ISO 9001) on dedicated servers which Blue-Zinc own and the guys lovingly maintain and polish on your behalf. Security patches are regularly applied to our servers to ensure that any vulnerabilities are patched as soon as they’re identified. In addition, the SQL server database with encrypted VPN services gives users the highest levels of security available and all data is automatically backed up for you!

Feature-rich private practice software

So, with TM3, you have flexibility and safety all in one. It also means that you have access to our other cloud services Pronto, Online bookings and many more features which 10,000 practitioners worldwide enjoy on a daily basis. So, for now, my head might be in the clouds but at least I know where my data is!

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

What is telemedicine involved and how much does it cost? 

What is telemedicine involved and how much does it cost?  | IT Support and Hardware for Clinics | Scoop.it

Now that the use of telemedicine is surging to an all-time high, organizations can easily get lost in implementing the technology just to stay on top of the latest and greatest, but it is easy to get lost in the vast amount of telemedicine technology and equipment options available.

 

If you are researching your telemedicine options, applying for a grant or just need to put your budget plans together, here are six key elements and associated costs for you to consider.

1. Medical Devices for Specialties

The specific medical devices you need may vary depending on the specialties you plan to serve with telemedicine. The good news is you don't need to have all the answers right away because many equipment providers have scalable and modular telemedicine systems. This means you can purchase just what you need to get started and then add additional devices later on as your program expands into additional specialties. 

 

The cost of medical devices for basic primary care services can range from $5,000-$10,000, and this would include devices such as an examination camera, ENT scope, and digital stethoscope.

2. Communication Platform and Video Conferencing Needs

How you plan to manage the patient-to-remote encounter is also a key component to consider for clinical telemedicine applications. Since you are communicating a patient's critical diagnostic data, the optimal choice is to do it securely and in real time. After all, the beauty of telemedicine is the functionality to have a live interaction between a patient and a remote specialist.

 

AMD Telemedicine recommends using a Web-based encounter management portal to communicate and aggregate medical device data and share it live with the remote physician. This is truly the best way to offer telemedicine services that are as close to an in-person visit as possible. For video conferencing, it is best to first evaluate any video conferencing investments your organization might have already made to see if these can be leveraged for your current application. Many times they integrate seamlessly with encounter management platforms.

 

Depending on your video conferencing needs, you can complement a Web-based telemedicine portal with either software- or hardware-based video conferencing. To go the software-based route can cost as little as $1,500 per patient site with no cost for the remote provider. The cost for hardware-based video conferencing can start around $10,000 per patient site and increases with the number of remote provider sites you need.

3. Packaging Design and Mobility

Telemedicine carts, cases, wall mounts, and other equipment are all just various ways to package the telemedicine hardware and software. Although there is a difference in how aesthetically pleasing they are (or are not), the main thing to keep in mind is whether this packaging will fulfill your intended use, not just now but also in the near future.

 

Ideally, you want a telemedicine cart or case that is modular and can be easily configured for additional medical specialties so it can evolve with your program. For some applications, such as school-based health centers or long-term care facilities, it is helpful to select a telemedicine system that is an all-in-one package. This helps streamline the purchasing, maintenance, and support for those that don't have a dedicated IT team for their telemedicine programs. All-in-one telemedicine systems that include the telemedicine software, primary care medical devices and the mobile cart/case can range from $20,000 to upward of $28,000.

4. Bandwidth and Internet Connection Recommendations

You may be pleased to know that you don't need to invest in a significant infrastructure overhaul to make telemedicine a reality for your clinic. Of course, your specific needs will vary depending on factors such as location and size or your organization, but the most important consideration is not how much bandwidth you need, but rather how reliable and consistent your bandwidth is.

 

The most common Internet connections are shared with others, which can cause the upload and download speeds to lag and be interrupted at busy times. So finding a reputable Internet service provider with a commitment to reliable service is the first step. If possible, purchase a business-grade service so you experience a more consistent bandwidth capability to ensure your real-time data is not interrupted or compromised in any way.

5. Training

You already staff your organization or practice with top-notch doctors and nurses, so the next step is to provide these health care professionals with the skills and knowledge they need to best make use of your new telemedicine technology in daily operations.

 

Fortunately, clinical telemedicine equipment training isn't a complicated need to meet, especially if your staff has any familiarity with basic medical devices and modern communication technology.

 

There are two types of training programs to ensure the long-term success of clinical telemedicine programs: user training for clinicians and nurses, and technical training and installation for the IT staff. Training programs like these can range from $200 to $2,000 per site depending on the complexity of equipment, the number of users and other factors. Additionally, the American Telemedicine Association is a fantastic resource for training and education.

6. Support

Finally, the increased reliance on network connectivity and Internet technology at your office means that you'll need to ensure that you have adequate IT staff support. This is likely more of a concern for smaller practices that may not have an in-house IT department. It's a good idea to talk to your telemedicine vendor to determine if it provides installation services, as well as what technical support options are available if you don't have an IT staff of your own.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Professional Development Advice from Technology Leaders

Professional Development Advice from Technology Leaders | IT Support and Hardware for Clinics | Scoop.it

This edition of AppointmentPlus Radio brings together two industry leaders within the tech sector. Raymond Wiley, a general manager with Sun-Tec America, shares the story of how he landed his current position, as well as the philosophy that shapes his professional interactions. Dhruv Bhate, a senior technologist who works in 3D printing, offers insight into how reflection on your true values can lead to a meaningful work life. The two also discuss:

 

  • The importance of finding your professional “sweet spot”
  • How to understand, and communicate your professional value
  • Why defining what you do also mean defining what you don’t do
  • Plus: 5 must-have personal technology recommendations and 2 must-read books to overhaul your professional mindset

 

 

About Raymond and Dhruv: 

Raymond Wiley is the general manager at Sun-Tec America, LLC where he is responsible for the go-to-market strategies for Sun-Tec’s high precision lamination, labeling, and taping equipment portfolio for the Americas and European markets. He is the primary interface between the customer and the Sun-Tec design engineers located in Japan and is charged with overseeing the entire sales process through every phase of the project. Previously, Raymond spent 21 years at Motorola in the Semiconductor Products Sector serving in a variety of increasingly responsible positions including operations manager for the Small Signal and MEMS Sensor Businesses in Japan.

 

Dhruv Bhate is a Senior Technologist at Phoenix Analysis & Design Technologies, Inc. (PADT) where he leads R&D efforts in Additive Manufacturing, with a focus on high-performance polymers and metals. Prior to joining PADT, Dhruv spent 7 years at Intel Corporation developing laser-based manufacturing processes. Dhruv has a Ph.D. in Mechanical Engineering from Purdue University and a Master’s from the University of Colorado at Boulder, where he developed fracture models for ductile metal alloys and to simulate adhesion in MEMS.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Online Scheduling Software Is Revolutionizing the Wellness Industry

Online Scheduling Software Is Revolutionizing the Wellness Industry | IT Support and Hardware for Clinics | Scoop.it

Appointment-Plus, the industry leader in online customer self-scheduling software, announced several major additions to its growing wellness and health screening client base. Major program providers such as Lifecare, Inc., which serves more than 4.5 million individuals, have quickly implemented Appointment-Plus web-based scheduling software to solve many of the thorny scheduling issues often associated with corporate wellness and health screening programs. Appointment-Plus seamlessly manages these large appointment volumes by allowing corporate employees and healthcare members to self-schedule via a secure Internet portal.

 

In addition to Lifecare, Appointment-Plus was also recently selected to be the online scheduling solution utilized by Self-Insured Schools of California (SISC), a health insurance group of over 300 school districts in the California education system. SISC will use Appointment-Plus software to allow thousands of school district employees and dependents to schedule health screenings across the State of California. With the integration of both the online self-scheduling software and the call center services offered by Appointment-Plus, SISC will maintain a comprehensive scheduling solution that meets all aspects of the employee and dependent scheduling process.

 

The appointment-plus software offers wellness providers the ability to customize the system to meet very specific scheduling needs, including the option to private label both the member scheduling view and the administrative view of the system. In addition, Appointment-Plus offers an enterprise solution if required for large projects. The enterprise solution allows wellness providers a web services toolkit to interface Appointment-Plus information with other systems.

 

Because Appointment-Plus operates on a software as a service (SaaS) model, wellness providers can implement the system with virtually no up-front or capital costs. In addition, because the member self-scheduling process eliminates much of the traditional manual scheduling process, using Appointment-Plus is a cost-saving measure for programs. Appointment-Plus accounts are scalable to allow scheduling across multiple client-companies and client-locations. With its robust reporting functionality, Appointment-Plus also effectively manages wellness project information needs.

 

“The flexibility and functionality of the Appointment-Plus system have been a key factor in its success for wellness providers,” said Jeff Fleming, Director of Business Development for Appointment-Plus, “Wellness providers, their clients, and their members really appreciate the simplicity of member self-scheduling and the corresponding business efficiency.”

 

Appointment-Plus is a technology firm that specializes in the development of web-based scheduling and appointment software for a wide variety of applications and industries. Appointment-Plus software clients include Fortune 500 companies such as Pepsi and Comcast, federal and local government, universities and schools, and small/medium sized businesses worldwide. In 2007, Microsoft Corp. selected Appointment-Plus software as its referral source for all appointment manager software clients.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Making your clinic & staff more efficient

Making your clinic & staff more efficient | IT Support and Hardware for Clinics | Scoop.it

Data collection on staff activity allows managers and leaders to determine how their team is spending their time and which activities take up the most of their working day. This post will help make your clinic and staff more efficient.

 

Data collection tools give you a clear picture of how your staff spends their time at work and how they can become more productive.

 

This is important in health businesses, as you are able to determine where your front desk and administration staff are spending their time.

 

I will use one of our clients as an example, they have two clinics and the managers found that there was always a workload on the weekend staff for scanning and administration. The staff that worked during the week were never able to complete the scanning, filing and other administrative tasks during their working day, resulting in a backlog of weekend staff.

 

By using the activity tracking software, they found out that the weekday staff was spending all of their time on the clinical software booking appointments and taking calls. This confirmed that the workload during the week was too much for the staff and allowed the client to justify hiring a new front desk staff member to complete the scanning and filing during the week.

 

You can use the data to:

  • Challenge your staff to spend an hour less a day on emails and use this hour to work on a project
  • Determine the average time staff spend on social media whilst they are in the office and raise alarms if, for example, a staff member has spent more than two hours on Facebook
  • Set yourself some goals, for example, spend less time on administration and more time using the clinical software.

 

A product that we use and is RescueTime. It is installed on all the devices in the workplace and it gives both staff and management a report of their efficiency, productivity, and areas of concern.

 

We use this software to determine processes in our workflow that need to improve and find out how productive we are compared to other staff members.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Simple Tips to Ensure Clinical Data Security

Simple Tips to Ensure Clinical Data Security | IT Support and Hardware for Clinics | Scoop.it

While we are aware of the importance of the integrity and security of clinical data, recent onsite surveys conducted by REND Tech showed that more than half of the health businesses in Sydney did not implement strong security policies to protect clinical data.

There are a number of steps that will help you increase the security policies around your clinical data. Below are our top five tips:

 

  • To stop unauthorized internal data access, the server must be protected by an administrator password known only to the management team.
  • To ensure that no viruses or malware products are downloaded on your workstations, all computers must be protected with a business grade antivirus product (not the free version of AVG). We recommend NOD32.
  • Management and IT staff should be the only people allowed to access the server. This includes providing server access to pathology companies, Medicare Local staff and so on. If access is required you need to authorize it first and then notify your IT team.
  • To avoid network hacking, change your router password from the generic password to an administrator password. – If you have a Windows XP machine then you need to consider changing it. Recent studies showed that they are six times more likely to be hacked.
  • Never install software on your business computers that have not been approved and authorized by your IT team. Work computers must host clinical and business applications only.
  • If you access your clinical data remotely then you need to ensure that the remote access application you use is secure and password protected. Never share those details with anyone, including your colleagues.

 

By following the processes above, you should be confident in the security of your clinical data. It is highly recommended that you arrange for a security audit every six months to ensure that all the relevant security policies are in place. Take the opportunity to rate your level of data security.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

How the Cloud Benefits your Healthcare Workforce

How the Cloud Benefits your Healthcare Workforce | IT Support and Hardware for Clinics | Scoop.it

Most Australians are familiar with the benefits of the cloud and whether you realise it or not, the majority of us are already using cloud services of some description, be it Gmail, Dropbox or Office 365. While healthcare is an industry that is commonly known for resisting change, entrepreneurial products and services, first adopters and government legislation for healthcare information and data privacy are driving a change from paper-based to digital record keeping. This, in turn, is allowing a further transition from reliance on on-premise resources to a more collaborative environment in the cloud.

 

At this point, we are aware of the elevator pitch on cloud adoption, where cost reduction, pay-as-you-go subscription models, scalability, flexibility and automated backups are just some of the benefits involved. While all of these are certainly true, healthcare professionals care about the tangible benefits of their practice or clinic. Will this benefit my business? If so, how? Will my staff require training? What processes are open to improvement? Will it increase the bottom line at year end?

 

There are no one-size fits all solution to these questions as each business will operate differently from the next. Cloud service providers that specialise in healthcare will be very familiar with the problems facing healthcare professionals, whether they are in the process of scanning paper-based records to digital, have completed this process and are wondering how to improve efficiency, or are looking to utilise the cloud to roll out additional patient services. Whatever stage you are at it is worth discussing your options with an experienced professional that can offer advice that suits your business.

 

Assuming you are interested in futureproofing your business using the latest technology, the cloud offers specific advantages that make your business easier to manage. These include but are not limited to:

Data Availability

When medical files and data is hosted securely on the cloud it means that any member of your healthcare workforce can use and access centralised data, which reduces administration costs and increases the speed of clinical service delivery. It is worth mentioning that when data is on the cloud, it can be accessed from anywhere by those with the correct user permissions. All that is needed is internet access and a web browser. In other words, even when not on-site, authenticated users can view, add or update existing information as if they were sitting at their office desks.

 

Data availability at all times is key and avoids unnecessary delays when collaborating with fellow colleagues, specialists or patients. Alternatively, you could use fax or perhaps a courier?

Mobility

Data availability is key to successful mobile deployment and both are needed to allow the creation of on-the-move mobile clinics, which are becoming increasingly popular in Australia, given that many patients are located hours from their nearest healthcare provider. The use of mobile clinics allows healthcare professionals to go on tour, much like a rock band but without the noise, and provide first-rate care to their patients as all the information they need is available on the cloud. Add the necessary medical equipment and clinical staff and it is no different from the level of care offered in a brick and mortar practice. It is also cheaper than leasing multiple business premises to cater for a small population in each location. Mobility, in this case, is more than just smartphone or tablet access but the facility to create a mobile version of your clinic headquarters.

Workforce Management

Administration and practice management take up a substantial amount of each working day. Or, at least it used to. Nowadays, many clinics use practice management software for administration tasks and clinical software to handle patient medical records, including x-rays and any other pertinent data. When these are in the cloud, everything can be accessed remotely when necessary, saving time and improving efficiency. A specialist can update records or view appointments during a commute to work or during lunch. No training is required as the practice and clinical software behaves in exactly the same way as in would in the office.

 

When everything is available online, the clinic will find it much easier to outsource talent when needed. From answering calls (think call centre) during busy periods to hiring IT talent or additional administration staff, your business presence on the cloud allows more flexibility than is possible using a single on-premise IT infrastructure. You can select the most qualified applicant from any location if you open to remote working and many Australian companies are. IT professionals, for example, can maintain your on-premise IT structure and also the cloud by performing updates, security checks and backups. They can do all this remotely, saving your company the expense of an on-site and salaried IT support staff. The same is true of administration. If qualified, is it really necessary to travel to your premises when the same work can be performed remotely?

Setup

All of the above sounds great, right? It is only a fraction of the potential benefits available as telehealth, remote consults, video conferencing and more have not been discussed. Suffice to say, any clinic can make the necessary changes and promote themselves as innovative and forward-thinking. Unfortunately, not all make the transition successfully, as they sometimes rely on poor advice or retain IT service providers that lack experience in the cloud or healthcare or even both. Service providers that lack the skills are unlikely to recommend solutions they are unfamiliar with. When your business is at stake in a competitive marketplace, it is not a time to retain ‘the local IT guy’.

 

Therefore, before making any decisions, contact a service provider that focuses on healthcare clients, can support on-premise and cloud solutions with their own team and can offer advice that suits your business alone and not all businesses.

 

Before calling, think about your existing processes, how you would like to improve them and outline any concerns or objectives you may have. These can include compliance, security, cost or worries about integrating existing hardware and software into a cloud environment. An ethical provider will conduct an on-site audit to identify the best approach for your business and outline a range of options for selection.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Homecare Technologies Extend the Reach of Healthcare

Homecare Technologies Extend the Reach of Healthcare | IT Support and Hardware for Clinics | Scoop.it

Fitness bands may well have been among the first widespread consumer-driven instance of personal health monitoring, but advances in technology have since changed healthcare forever. Clinics, hospitals and healthcare providers throughout Australia are adopting clinical and practice management solutions that reflect advances in technology and related legislation and standards that ensure data privacy and security.

 

The progression from paper-based record keeping to today’s digital medical records and e-health initiatives lead to improved efficiency, proactive healthcare solutions and of course, increased the ability to save lives by using data analysis to predict at-risk groups.

 

As investors and tech entrepreneurs continue to make their presence felt in healthcare, future healthcare applications are only limited by the imagination. Healthcare providers are now embracing technology to provide added healthcare solutions to those most at risk, namely the elderly and those with disabilities or acute conditions such as diabetes.

 

Homecare Technology Overview

The elderly, those with disabilities or acute conditions can avail of a wide variety of health monitoring solutions (generally in the form of wearable devices) that collect data by monitoring vital signs and send it over the Internet to their healthcare provider. This data allows a diagnosis to be made, whether that involves a request for additional tests, a change in medication or a precautionary hospital stay for extensive monitoring.

 

The range of wearable devices is already quite extensive, with the healthcare provider selecting one that is suitable for the condition involved.

 

Who among us is willing to give up our independence? The same is certainly true of the elderly but by using wearable devices, many can stay in their own home, with a home carer where necessary. Medical alerts are possible with these devices and obviously, can also save lives when vital signs reach dangerous levels, immediately alerting healthcare providers.

 

Collaborating to Improve Quality of Life

In the elderly and those with disabilities, improving quality of life is a key aim and again, the use of the Internet and connected devices can certainly help. Video conferencing allows direct consults with medical professionals. Those living alone can contact their family and friends in real-time and ward off any feelings of isolation.

By using these collaborative methods, patients can reduce risks of mental illness and depression. By actively monitoring the health of those at risk, governments can reduce the costs of hospital admissions by using the data received to implement an enhanced triage process.

 

Home carers also benefit as they no longer worry about their patients between visits. They can check on them at any time using cloud solutions linked to onsite cameras in the patient’s home, for example. They are also confident that if vital signs change, they will receive an alert that prompts action.

 

Technology Benefits

It is certainly true that the modern healthcare provider has benefitted from technology. Routine admin tasks are automated, staff training is easier thanks to computer-based materials and with electronic medical records, wait times are reduced as a patient’s medical history is readily available. With ubiquitous high-speed broadband and mobile devices such as smartphones and tablets, medical professionals can work from anywhere. They can consult with a specialist in other locations, share medical data to aid diagnosis and even use remote video to teach surgical techniques.

 

In conclusion, when home carers, patients and healthcare providers are all connected, it makes sense to assume that a better quality of healthcare will result. With the combination of technology, internet and a growing list of online services available, we, as a society, are better positioned to ensure that our sick and elderly live longer and enjoy a better quality of life to boot.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

Cloud Backup Solutions - A Primer for Healthcare Organisations 

Cloud Backup Solutions - A Primer for Healthcare Organisations  | IT Support and Hardware for Clinics | Scoop.it

Some businesses rely on onsite backups, whether in the form of external hard drives or perhaps tape or storage media such as DVDs or DVD-RAM, all of which are subject to failure. Hard drives typically have a lifespan of three to five years and even high-grade disc-based media is easily damaged by careless handling or incorrect storage (near a magnetic source, for example).

Legislation and E-health Driving Change

With the introduction of electronic medical records and legislation on data privacy, businesses are legally obligated to secure their client's billing, medical and personally identifiable information (PII). Many companies have a disaster recovery plan that includes an offsite data backup solution. For convenience, this primarily takes place in the cloud, as the process of storing onsite backups in a fireproof safe or manually transporting backups to another location is widely considered obsolete.

Business Continuity?

Whether your business network is on-premise only, already in the cloud or a mix of the two (typically known as hybrid IT), business continuity is the aim and most organisations seek to include a solution that allows staff to continue working, even if the power or broadband service is down. When your business processes are in the cloud, restoring from backups is easy and business continuity is assured. Likely, your clients will not even know that there is a problem with your on-premise network as normal service is uninterrupted. Cloud service providers have several redundancy options in place so cloud services are rarely impacted by hardware failure.

Moving to the Cloud

If your business does not have an automated backup solution in place, it is certainly worth considering, as onsite hardware failure can jeopardise your business’s reputation, even if just a few hour’s data is lost. When a hard drive fails, specialist recovery is possible but is expensive and requires specialist knowledge and equipment. When data protection is the aim, an automated and real-time backup offsite is the only failsafe solution and use of the cloud ensures local disasters (whether hardware, fire or water damage, or extreme weather conditions) have no impact on your business data.

Cloud Provider Selection

All cloud providers are not created equal and like any other industry, service quality varies as does administration access. Ideally, your cloud service provider understands healthcare processes and the importance of immediate access to data in a clinical environment. Professionals in this area will offer a customised solution to fulfil all your backup and restoration requirements. This solution should include but is not limited to:

Onsite analysis of your existing broadband solution—Your broadband may well be adequate for general business use but when backup schedules are involved (even if daily backups are scheduled outside business hours, you cannot afford to miss a backup due to a broadband outage. Possible service provider recommendations could include an additional broadband connection, dedicated line or provision of a router that offers a 4G SIM redundancy option.

 

Backup method and process­—The way you backup can determine the success of the solution. The speed of the process is determined by the speed of the broadband connection.

Data Storage—Data must be stored in a location that complies with state laws. For example, selecting a provider with U.S. servers is not compliant.

Remote access—Can the backup be performed remotely if needed? Can the resulting backup be accessed and verified remotely?

Auditing—Once a backup is performed, it needs to be verified as good. Many companies have found that unchecked backups are corrupt, failing when they need them the most.

Exit Clauses—Every customer has a right to change service providers if they wish. Verify that your potential providers offer the facility to migrate your data to a new provider easily and that it is very clear who own the data involved.

 

Disaster Recovery Plan

Auditing and indeed backups themselves are a key part of any disaster recovery plan. To ensure business continuity and comply with governing regulations and industry standards, healthcare organisations are responsible for the storage, backup and security of their data.

Fortunately, cloud service providers are held to a higher standard than typical businesses and their infrastructure must incorporate redundancy options, security and backup processes that are very costly for smaller companies to implement.

In conclusion, from a cost perspective, it makes sense for healthcare organisations to use the cloud for backup, storage and security. In doing so, business owners can relax, secure in the knowledge that real-time automated backups of all data are carried out in a secure manner. All that is really needed to ensure business continuity in a cloud environment is remote access using an internet-enabled device. AND ensuring the internet is present is easily achieved by adding an on-premise router to the network, with redundant connections to a 4G mobile network. If you haven’t already, can your business afford not to automate data backups in the cloud?

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.
Scoop.it!

How to Choose the Best Dental Software for Your Practice 

How to Choose the Best Dental Software for Your Practice  | IT Support and Hardware for Clinics | Scoop.it

Are you considering purchasing a dental management system for your practice? It’s essential to choose a software system that will enable you to not only maintain rigorous data and records but also to better manage your enterprise, no matter its size or location. Here are a few tips to get you started.

 

Cost
This would have to be one of the main considerations in any practice, as purchasing software and hardware is usually a costly affair, and often involves paying for annual upgrades as well. However, the important thing here is to get value for money, rather than simply going for the cheapest option. 
One way round the matter of cost is to use an online (cloud) program rather than buying a software package and downloading it to your system. With a cloud program, you get to use the software over the internet for a monthly fee, and backup services and upgrades are included in the cost. Other savings can come from a reduced need for hardware and IT specialist fees, and the fact that you only need to pay for the modules you really need.


Training and Support
When things don’t go as expected or you have some questions about using the software, one thing you would certainly want is support from an expert from an Australian company who understands how your business operates and what it needs. Make sure to look into the levels of training and support that are included in any systems you are considering.


Integration and Flexibility
An integrated system is one where the various software modules you use ‘talk’ to each other, and where data entry is minimised and data integrity is maintained. This makes it important to look for a system that provides an integrated approach for all the data modules you use, and one that is flexible enough to provide you with the extra features or add-ons you need as your business grows and changes.


Practice Management
In any dental clinic, it’s necessary to keep all data and customer records up-to-date and accurate. However, equally important is that the software system you use assists you in better managing your practice. This can come through additional modules such as digital imaging, 3D charting, appointment books, patient plans, accurate reporting, communications and invoicing.


Capability and Access
If you run multiple clinics you may want to consider software that will enable you to manage all your clinics from the one location, such as through multi-practice integration. 
Ease-of-access is another factor you should consider. Cloud-based programs enable continual access from any location where a secure internet connection is present.


Centaur’s Solution
All these features are available with Centaur’s Dental4Windows (D4W) software system. Add-on features of the program include eAppointments, which allow patients to book online, eForms for capturing patient data, Mediasuite dental imaging software, 2D and 3D clinical charting, HICAPS / Medicare link, stock control, and many others. The system also comes with initial and ongoing training and ongoing support.

Technical Dr. Inc.'s insight:
Contact Details :

inquiry@technicaldr.com or 877-910-0004
www.technicaldr.com

more...
No comment yet.